Business Process-As-A-Service Market Size 2024-2028
The business process-as-a-service market size is forecast to increase by USD 36.55 billion, at a CAGR of 9.09% between 2023 and 2028. Market growth is significantly driven by the demand for more efficient business processes, which compels organizations to seek advanced solutions for optimizing operations. This demand is further fueled by the increasing adoption of cloud-based solutions, offering scalable and flexible tools for process enhancement. Additionally, the rising need for business process automation, to streamline workflows and improve productivity, plays a crucial role in accelerating market expansion. As companies prioritize efficiency and digital advancement, the convergence of these factors efficiency demands, cloud adoption, and automation needs creates a robust growth trajectory for the market, fostering continuous innovation and adoption of transformative technologies.
What will be the Size of the Market During the Forecast Period?
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Market Dynamic and Customer Landscape
1 Executive Summary
- 1.1 Market overview
- Executive Summary - Chart on Market Overview
- Executive Summary - Data Table on Market Overview
- Executive Summary - Chart on Global Market Characteristics
- Executive Summary - Chart on Market by Geography
- Executive Summary - Chart on Market Segmentation by Service Type
- Executive Summary - Chart on Market Segmentation by Customer Type
- Executive Summary - Chart on Incremental Growth
- Executive Summary - Data Table on Incremental Growth
- Executive Summary - Chart on Company Market Positioning
2 Technavio Analysis
- 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- 2.2 Criticality of inputs and Factors of differentiation
- Overview on criticality of inputs and factors of differentiation
- 2.3 Factors of disruption
- Overview on factors of disruption
- 2.4 Impact of drivers and challenges
- Impact of drivers and challenges in 2023 and 2028
3 Market Landscape
- 3.1 Market ecosystem
- Parent Market
- Data Table on - Parent Market
- 3.2 Market characteristics
- Market characteristics analysis
4 Market Sizing
- 4.1 Market definition
- Offerings of companies included in the market definition
- 4.2 Market segment analysis
- 4.4 Market outlook: Forecast for 2023-2028
- Chart on Global - Market size and forecast 2023-2028 ($ billion)
- Data Table on Global - Market size and forecast 2023-2028 ($ billion)
- Chart on Global Market: Year-over-year growth 2023-2028 (%)
- Data Table on Global Market: Year-over-year growth 2023-2028 (%)
5 Historic Market Size
- 5.1 Global Business Process-As-A-Service Market 2018 - 2022
- Historic Market Size - Data Table on Global Business Process-As-A-Service Market 2018 - 2022 ($ billion)
- 5.2 Service Type segment analysis 2018 - 2022
- Historic Market Size - Service Type Segment 2018 - 2022 ($ billion)
- 5.3 Customer Type segment analysis 2018 - 2022
- Historic Market Size - Customer Type Segment 2018 - 2022 ($ billion)
- 5.4 Geography segment analysis 2018 - 2022
- Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
- 5.5 Country segment analysis 2018 - 2022
- Historic Market Size - Country Segment 2018 - 2022 ($ billion)
6 Additional Value/Volume Data
- 6.1 Business process-as-a-service market by country 2023 - 2028 ($ billion)
- Market Size (value) - Data Table on Business process-as-a-service market by Country 2023 - 2028 ($ billion)
7 Five Forces Analysis
- 7.1 Five forces summary
- Five forces analysis - Comparison between 2023 and 2028
- 7.2 Bargaining power of buyers
- Bargaining power of buyers - Impact of key factors 2023 and 2028
- 7.3 Bargaining power of suppliers
- Bargaining power of suppliers - Impact of key factors in 2023 and 2028
- 7.4 Threat of new entrants
- Threat of new entrants - Impact of key factors in 2023 and 2028
- 7.5 Threat of substitutes
- Threat of substitutes - Impact of key factors in 2023 and 2028
- 7.6 Threat of rivalry
- Threat of rivalry - Impact of key factors in 2023 and 2028
- 7.7 Market condition
- Chart on Market condition - Five forces 2023 and 2028
8 Market Segmentation by Service Type
- 8.1 Market segments
- Chart on Service Type - Market share 2023-2028 (%)
- Data Table on Service Type - Market share 2023-2028 (%)
- 8.2 Comparison by Service Type
- Chart on Comparison by Service Type
- Data Table on Comparison by Service Type
- 8.3 Customer service - Market size and forecast 2023-2028
- Chart on Customer service - Market size and forecast 2023-2028 ($ billion)
- Data Table on Customer service - Market size and forecast 2023-2028 ($ billion)
- Chart on Customer service - Year-over-year growth 2023-2028 (%)
- Data Table on Customer service - Year-over-year growth 2023-2028 (%)
- 8.4 Finance and accounting - Market size and forecast 2023-2028
- Chart on Finance and accounting - Market size and forecast 2023-2028 ($ billion)
- Data Table on Finance and accounting - Market size and forecast 2023-2028 ($ billion)
- Chart on Finance and accounting - Year-over-year growth 2023-2028 (%)
- Data Table on Finance and accounting - Year-over-year growth 2023-2028 (%)
- 8.5 Human Resource - Market size and forecast 2023-2028
- Chart on Human Resource - Market size and forecast 2023-2028 ($ billion)
- Data Table on Human Resource - Market size and forecast 2023-2028 ($ billion)
- Chart on Human Resource - Year-over-year growth 2023-2028 (%)
- Data Table on Human Resource - Year-over-year growth 2023-2028 (%)
- 8.6 Procurement and supply chain - Market size and forecast 2023-2028
- Chart on Procurement and supply chain - Market size and forecast 2023-2028 ($ billion)
- Data Table on Procurement and supply chain - Market size and forecast 2023-2028 ($ billion)
- Chart on Procurement and supply chain - Year-over-year growth 2023-2028 (%)
- Data Table on Procurement and supply chain - Year-over-year growth 2023-2028 (%)
- 8.7 Others - Market size and forecast 2023-2028
- Chart on Others - Market size and forecast 2023-2028 ($ billion)
- Data Table on Others - Market size and forecast 2023-2028 ($ billion)
- Chart on Others - Year-over-year growth 2023-2028 (%)
- Data Table on Others - Year-over-year growth 2023-2028 (%)
- 8.8 Market opportunity by Service Type
- Market opportunity by Service Type ($ billion)
- Data Table on Market opportunity by Service Type ($ billion)
9 Market Segmentation by Customer Type
- 9.1 Market segments
- Chart on Customer Type - Market share 2023-2028 (%)
- Data Table on Customer Type - Market share 2023-2028 (%)
- 9.2 Comparison by Customer Type
- Chart on Comparison by Customer Type
- Data Table on Comparison by Customer Type
- 9.3 Large Enterprises - Market size and forecast 2023-2028
- Chart on Large Enterprises - Market size and forecast 2023-2028 ($ billion)
- Data Table on Large Enterprises - Market size and forecast 2023-2028 ($ billion)
- Chart on Large Enterprises - Year-over-year growth 2023-2028 (%)
- Data Table on Large Enterprises - Year-over-year growth 2023-2028 (%)
- 9.4 Small and Medium Enterprises - Market size and forecast 2023-2028
- Chart on Small and Medium Enterprises - Market size and forecast 2023-2028 ($ billion)
- Data Table on Small and Medium Enterprises - Market size and forecast 2023-2028 ($ billion)
- Chart on Small and Medium Enterprises - Year-over-year growth 2023-2028 (%)
- Data Table on Small and Medium Enterprises - Year-over-year growth 2023-2028 (%)
- 9.5 Market opportunity by Customer Type
- Market opportunity by Customer Type ($ billion)
- Data Table on Market opportunity by Customer Type ($ billion)
10 Customer Landscape
- 10.1 Customer landscape overview
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
11 Geographic Landscape
- 11.1 Geographic segmentation
- Chart on Market share by geography 2023-2028 (%)
- Data Table on Market share by geography 2023-2028 (%)
- 11.2 Geographic comparison
- Chart on Geographic comparison
- Data Table on Geographic comparison
- 11.3 North America - Market size and forecast 2023-2028
- Chart on North America - Market size and forecast 2023-2028 ($ billion)
- Data Table on North America - Market size and forecast 2023-2028 ($ billion)
- Chart on North America - Year-over-year growth 2023-2028 (%)
- Data Table on North America - Year-over-year growth 2023-2028 (%)
- 11.4 Europe - Market size and forecast 2023-2028
- Chart on Europe - Market size and forecast 2023-2028 ($ billion)
- Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
- Chart on Europe - Year-over-year growth 2023-2028 (%)
- Data Table on Europe - Year-over-year growth 2023-2028 (%)
- 11.5 APAC - Market size and forecast 2023-2028
- Chart on APAC - Market size and forecast 2023-2028 ($ billion)
- Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
- Chart on APAC - Year-over-year growth 2023-2028 (%)
- Data Table on APAC - Year-over-year growth 2023-2028 (%)
- 11.6 Middle East and Africa - Market size and forecast 2023-2028
- Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
- Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
- Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
- Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
- 11.7 South America - Market size and forecast 2023-2028
- Chart on South America - Market size and forecast 2023-2028 ($ billion)
- Data Table on South America - Market size and forecast 2023-2028 ($ billion)
- Chart on South America - Year-over-year growth 2023-2028 (%)
- Data Table on South America - Year-over-year growth 2023-2028 (%)
- 11.8 US - Market size and forecast 2023-2028
- Chart on US - Market size and forecast 2023-2028 ($ billion)
- Data Table on US - Market size and forecast 2023-2028 ($ billion)
- Chart on US - Year-over-year growth 2023-2028 (%)
- Data Table on US - Year-over-year growth 2023-2028 (%)
- 11.9 UK - Market size and forecast 2023-2028
- Chart on UK - Market size and forecast 2023-2028 ($ billion)
- Data Table on UK - Market size and forecast 2023-2028 ($ billion)
- Chart on UK - Year-over-year growth 2023-2028 (%)
- Data Table on UK - Year-over-year growth 2023-2028 (%)
- 11.10 China - Market size and forecast 2023-2028
- Chart on China - Market size and forecast 2023-2028 ($ billion)
- Data Table on China - Market size and forecast 2023-2028 ($ billion)
- Chart on China - Year-over-year growth 2023-2028 (%)
- Data Table on China - Year-over-year growth 2023-2028 (%)
- 11.11 Japan - Market size and forecast 2023-2028
- Chart on Japan - Market size and forecast 2023-2028 ($ billion)
- Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
- Chart on Japan - Year-over-year growth 2023-2028 (%)
- Data Table on Japan - Year-over-year growth 2023-2028 (%)
- 11.12 Germany - Market size and forecast 2023-2028
- Chart on Germany - Market size and forecast 2023-2028 ($ billion)
- Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
- Chart on Germany - Year-over-year growth 2023-2028 (%)
- Data Table on Germany - Year-over-year growth 2023-2028 (%)
- 11.13 France - Market size and forecast 2023-2028
- Chart on France - Market size and forecast 2023-2028 ($ billion)
- Data Table on France - Market size and forecast 2023-2028 ($ billion)
- Chart on France - Year-over-year growth 2023-2028 (%)
- Data Table on France - Year-over-year growth 2023-2028 (%)
- 11.14 Market opportunity by geography
- Market opportunity by geography ($ billion)
- Data Tables on Market opportunity by geography ($ billion)
12 Drivers, Challenges, and Opportunity/Restraints
- 12.3 Impact of drivers and challenges
- Impact of drivers and challenges in 2023 and 2028
- 12.4 Market opportunities/restraints
13 Competitive Landscape
- 13.2 Competitive Landscape
- Overview on criticality of inputs and factors of differentiation
- 13.3 Landscape disruption
- Overview on factors of disruption
- 13.4 Industry risks
- Impact of key risks on business
14 Competitive Analysis
- 14.2 Company ranking index
- 14.3 Market positioning of companies
- Matrix on companies position and classification
- 14.4 Accenture Plc
- Accenture Plc - Overview
- Accenture Plc - Business segments
- Accenture Plc - Key news
- Accenture Plc - Key offerings
- Accenture Plc - Segment focus
- SWOT
- 14.5 Capgemini Service SAS
- Capgemini Service SAS - Overview
- Capgemini Service SAS - Business segments
- Capgemini Service SAS - Key news
- Capgemini Service SAS - Key offerings
- Capgemini Service SAS - Segment focus
- SWOT
- 14.6 Cognizant Technology Solutions Corp.
- Cognizant Technology Solutions Corp. - Overview
- Cognizant Technology Solutions Corp. - Business segments
- Cognizant Technology Solutions Corp. - Key news
- Cognizant Technology Solutions Corp. - Key offerings
- Cognizant Technology Solutions Corp. - Segment focus
- SWOT
- 14.7 Conduent Inc.
- Conduent Inc. - Overview
- Conduent Inc. - Business segments
- Conduent Inc. - Key news
- Conduent Inc. - Key offerings
- Conduent Inc. - Segment focus
- SWOT
- 14.8 Fujitsu Ltd.
- Fujitsu Ltd. - Overview
- Fujitsu Ltd. - Business segments
- Fujitsu Ltd. - Key news
- Fujitsu Ltd. - Key offerings
- Fujitsu Ltd. - Segment focus
- SWOT
- 14.9 Genpact Ltd.
- Genpact Ltd. - Overview
- Genpact Ltd. - Business segments
- Genpact Ltd. - Key news
- Genpact Ltd. - Key offerings
- Genpact Ltd. - Segment focus
- SWOT
- 14.10 HCL Technologies Ltd.
- HCL Technologies Ltd. - Overview
- HCL Technologies Ltd. - Business segments
- HCL Technologies Ltd. - Key news
- HCL Technologies Ltd. - Key offerings
- HCL Technologies Ltd. - Segment focus
- SWOT
- 14.11 Infosys Ltd.
- Infosys Ltd. - Overview
- Infosys Ltd. - Business segments
- Infosys Ltd. - Key news
- Infosys Ltd. - Key offerings
- Infosys Ltd. - Segment focus
- SWOT
- 14.12 International Business Machines Corp.
- International Business Machines Corp. - Overview
- International Business Machines Corp. - Business segments
- International Business Machines Corp. - Key news
- International Business Machines Corp. - Key offerings
- International Business Machines Corp. - Segment focus
- SWOT
- 14.13 Oracle Corp.
- Oracle Corp. - Overview
- Oracle Corp. - Business segments
- Oracle Corp. - Key news
- Oracle Corp. - Key offerings
- Oracle Corp. - Segment focus
- SWOT
- 14.14 Tata Consultancy Services Ltd.
- Tata Consultancy Services Ltd. - Overview
- Tata Consultancy Services Ltd. - Business segments
- Tata Consultancy Services Ltd. - Key news
- Tata Consultancy Services Ltd. - Key offerings
- Tata Consultancy Services Ltd. - Segment focus
- SWOT
- 14.15 Tech Mahindra Ltd.
- Tech Mahindra Ltd. - Overview
- Tech Mahindra Ltd. - Business segments
- Tech Mahindra Ltd. - Key news
- Tech Mahindra Ltd. - Key offerings
- Tech Mahindra Ltd. - Segment focus
- SWOT
- 14.16 Vast Edge Inc.
- Vast Edge Inc. - Overview
- Vast Edge Inc. - Product / Service
- Vast Edge Inc. - Key offerings
- SWOT
- 14.17 Virtusa Corp.
- Virtusa Corp. - Overview
- Virtusa Corp. - Product / Service
- Virtusa Corp. - Key offerings
- SWOT
- 14.18 Wipro Ltd.
- Wipro Ltd. - Overview
- Wipro Ltd. - Business segments
- Wipro Ltd. - Key news
- Wipro Ltd. - Key offerings
- Wipro Ltd. - Segment focus
- SWOT
15 Appendix
- 15.2 Inclusions and exclusions checklist
- Inclusions checklist
- Exclusions checklist
- 15.3 Currency conversion rates for US$
- Currency conversion rates for US$
- 15.4 Research methodology
- 15.7 Validation techniques employed for market sizing
- Validation techniques employed for market sizing
- 15.9 360 degree market analysis
- 360 degree market analysis
- 15.10 List of abbreviations
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