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The international courier market size is forecast to increase by USD 136.1 billion and is estimated to grow at a CAGR of 9.19% between 2023 and 2028. The market is experiencing significant growth, driven by advancements in courier services technology and the increasing demand for faster and more efficient delivery solutions. These technological innovations include real-time tracking, automated sorting systems, and drone delivery, which are enhancing the customer experience and streamlining operations. Additionally, there is a rising focus on sustainable and green logistics as companies seek to reduce their carbon footprint and meet evolving consumer expectations. However, the market also faces challenges such as increasing competition, regulatory compliance, and security concerns, including scams related to courier services. These issues necessitate continuous innovation and adaptation to remain competitive and maintain customer trust.
The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in "USD billion " for the period 2024-2028, as well as historical data from 2018 - 2022 for the following segments.
The express delivery segment is estimated to witness significant growth during the forecast period. The market is a significant sector driven by the growth of e-commerce, both B2C and B2B services. Logistics companies play a crucial role in ensuring rapid and secure delivery of small and medium packages for personal and business users, including government organizations.
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The express delivery segment was the largest segment and valued at USD 85.30 billion in 2018. The integration of technology, such as the Internet of Things, automation, and crowd-sourced deliveries, enhances service quality and efficiency. Last-mile delivery solutions employ location-based solutions and GPS technology to optimize delivery routes and reduce delivery time. Drones are increasingly used for cross-border logistics and international shipping, offering faster and more environmentally sustainable options. B2B e-commerce growth, urbanization, and express and standard courier services further fuel market expansion. Hence, such factors are fuelling the growth of this segment during the forecast period.
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APAC is estimated to contribute 54% to the growth of the global market during the forecast period. Technavio's analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period. The market is a critical component of global trade, facilitating the seamless transportation of large packages across borders. However, regulatory uncertainty surrounding customs and trade can pose challenges for shipping services, particularly in the context of urgent deliveries and time-sensitive orders. The e-commerce boom has significantly increased the demand for delivery efficiency and guarantees, leading to innovations such as drone and autonomous delivery, data analytics, and same-day and on-demand delivery. Hence, such factors are driving the market in APAC during the forecast period.
Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.
Canada Post Corp: The company offers international courier services such as ?international parcel, tracked packet-international, Xpress post -international and others.
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Market structure |
Fragmented |
YoY growth 2023-2024 |
8.35 |
The market is a dynamic and evolving industry, driven by the growth of e-commerce and online trading. The market encompasses various players offering B2C and B2B services, including logistics companies, startups, and established players. Service quality, rapid and secure delivery, tracking systems, and customized offerings are key factors driving market growth. The integration of the Internet of Things and Big Data Analysis in courier services enhances efficiency and accuracy. Express delivery, same day delivery, and drone delivery are gaining popularity for their speed and convenience. Environmental sustainability is also a growing concern, with companies implementing eco-friendly practices and technologies. Cross-border logistics and regulatory changes pose challenges, but innovations such as blockchain, robotics, and autonomous delivery are addressing these issues. The e-commerce boom and the increasing importance of supply chain integration continue to propel market growth. Data analytics plays a crucial role in optimizing operations and improving customer service. Overall, the market is an exciting and innovative space, shaped by technological advancements and changing consumer preferences. Our researchers analyzed the data with 2023 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
Advancements in courier services technology is notably driving market growth. The market is experiencing significant growth due to the increase in e-commerce and online trading, particularly in B2C and B2B services. Logistics companies are leveraging technology to enhance service quality and meet the demands of startups, urbanization, and rapid delivery expectations.
Moreover, technological innovations, such as the Internet of Things, automation, crowd-sourced deliveries, and location-based solutions, are transforming the industry. GPS technology, drones, and tracking systems enable real-time monitoring and secure, express delivery. Thus, such factors are driving the growth of the market during the forecast period.
Rising focus on sustainable and green logistics is the key trend in the market. The market is witnessing significant growth due to the increase in e-commerce and online trading, particularly in B2C and B2B services. Logistics companies are increasingly focusing on service quality, rapid and secure delivery, and express shipping to cater to the demands of business users, personal users, and government organizations.
Moreover, the integration of technology, such as the Internet of Things, automation, crowd-sourced deliveries, and location-based solutions, is revolutionizing the industry. GPS technology and drones are being used for last-mile delivery, ensuring delivery time is minimized. B2B e-commerce and international shipping are driving the market, with companies offering customized delivery options and tracking systems to enhance customer service. Thus, such trends will shape the growth of the market during the forecast period.
Scams related to courier services is the major challenge that affects the growth of the market. International courier services play a significant role in facilitating online trading and e-commerce, particularly in B2C and B2B services. Logistics companies are at the forefront of ensuring rapid and secure delivery of small and medium packages for personal and business users, including government organizations. However, the industry faces challenges such as scams that undermine trust and potentially impact demand.
Moreover, scammers pose as representatives of reputable courier companies, deceiving individuals into sharing personal information or valuable goods. For instance, in 2024, a group of people in Udupi, India, impersonated FedEx Corp. officials, leading to a scam. Such incidents damage the reputation of international courier services, which is crucial in the logistics sector. To enhance service quality, logistics companies are embracing technology, including the Internet of Things, automation, and crowd-sourced deliveries. Hence, the above factors will impede the growth of the market during the forecast period.
The market forecasting report includes the adoption lifecycle of the market, covering from the innovator's stage to the laggard's stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their market growth analysis strategies.
Customer Landscape
The market is witnessing significant growth due to the increase in e-commerce businesses and online trading. E-commerce B2C and B2B services have become the backbone of the courier industry, with logistics companies focusing on service quality to meet the increasing demand. The integration of technology, such as the Internet of Things, automation, and GPS technology, is transforming the industry. Startups are also entering the market with innovative solutions like crowd-sourced deliveries, location-based solutions, and drones for last-mile delivery. Express delivery, secure delivery, and rapid delivery are key offerings of international courier services, catering to personal users, business users, and government organizations. Tracking systems and customized delivery options are essential for customer satisfaction. Environmental sustainability is a growing concern, with companies focusing on cross-border logistics and reducing carbon footprints through the use of blockchain, robotics, and artificial intelligence. Domestic and international shipping companies compete on delivery time, with same-day and standard courier services catering to different customer segments. Small and medium packages are the most common types of shipments, with large logistics companies offering solutions for handling larger consignments. In conclusion, the market is a dynamic and evolving industry, driven by e-commerce growth, urbanization, and technological advancements. Companies that prioritize service quality, innovation, and sustainability are well-positioned to succeed in this competitive landscape.
The international courier market is experiencing significant growth, driven by the e-commerce boom and the increasing demand for fast and reliable delivery services. E-commerce giants and small businesses alike rely on courier services to deliver small packages, often with time-sensitive orders, both domestically and internationally. Crowd-sourced deliveries and on-demand services are also gaining popularity, providing last-mile innovation and personalized delivery options. Location-based solutions and logistics networks are essential for cross-border logistics, ensuring delivery guarantee for business-to-business (B2B), business-to-consumer (B2C), and customer-to-customer (C2C) transactions. The growth of e-commerce has led to an increase in international trade, making it crucial for courier services to provide efficient and sustainable solutions for last mile delivery. Same-day courier services, drone delivery, and blockchain integration are some of the latest trends in the market, offering faster delivery times and enhanced security for cross-border transactions. Sustainability initiatives are also becoming a priority, with many courier services investing in electric vehicles and carbon-neutral delivery methods. Online shopping continues to drive the demand for courier services, with mobile apps and one-time code delivery systems making it easier than ever to track and manage deliveries. Collaborative logistics and on-demand delivery services are also transforming the industry, providing cost-effective and efficient solutions for businesses and consumers alike. Overall, the international courier market is constantly evolving to meet the changing needs of e-commerce and global trade.
Market Scope |
|
Report Coverage |
Details |
Page number |
208 |
Base year |
2023 |
Historic period |
2018 - 2022 |
Forecast period |
2024-2028 |
Growth momentum & CAGR |
Accelerate at a CAGR of 9.19% |
Market growth 2024-2028 |
USD 136.1 billion |
Regional analysis |
APAC, North America, Europe, South America, and Middle East and Africa |
Performing market contribution |
APAC at 54% |
Key countries |
China, US, Germany, UK, India, France, Spain, South Korea, Japan, and Turkey |
Competitive landscape |
Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks |
Key companies profiled |
Alibaba Group Holding Ltd., Aramex International LLC, Blue Dart Express Ltd., Canada Post Corp., Delhivery Ltd., DHL Express Ltd, DPD Deutschland GmbH, DTDC Express Ltd., Evri Ltd, FedEx Corp., GEODIS, Janio Asia, Japan Post Holdings Co. Ltd., Kuehne Nagel Management AG, LALAMOVE, Logistics Plus Inc., Nippon Express Holdings Inc., Purolator Inc., Royal Mail Group Ltd., The Courier Guy Pty Ltd, United Parcel Service Inc., United States Postal Service, and Yamato Holdings Co. Ltd. |
Market dynamics |
Parent market analysis, Market trends, market research and growth, market report, market forecast, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, Market condition analysis for forecast period |
Customization purview |
If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized. |
1 Executive Summary
2 Technavio Analysis
3 Market Landscape
4 Market Sizing
5 Historic Market Size
6 Qualitative Analysis
7 Five Forces Analysis
8 Market Segmentation by Type
9 Market Segmentation by Consumer
10 Customer Landscape
11 Geographic Landscape
12 Drivers, Challenges, and Opportunity/Restraints
13 Competitive Landscape
14 Competitive Analysis
15 Appendix
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