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PART 01: Executive summary
Highlights
Scope of the report
Market overview
Market Overview
Top-vendor offerings
PART 02: Market research methodology
Research methodology
Economic indicators
PART 03: Introduction
Key market highlights
PART 04: European Union
Background
Economic Overview
PART 05: Market landscape
Market Overview
BPO Market Overview in EU
Market Size and Forecast
Five forces analysis
Factors Affecting Choice of BPO Locations
Pros and Cons of BPO Market in the European Union
PART 06: Market Segmentation by Application
The European Union Market Size by Application
The European Union F&A BPO Market
The European Union HR BPO Market
The European Union CRM BPO Market
The European Union BPO Market for Others
PART 07: Market size by End-User
The European Union Market Size by End-User
PART 08: Market size by End-User
The European Union Market Size by End-User
PART 09: Geographical Segmentation
Central and Eastern Europe:
Western Europe
PART 10: Market drivers
PART 11: Impact of drivers
PART 12: Market challenges
PART 13: Impact of drivers and challenges
PART 14: Market Trends
PART 15: Vendor landscape
Market Analysis 2015
Other prominent vendors
PART 16: Key vendor analysis
Accenture
Capgemini
Infosys
IBM
TCS
PART 17: Appendix
List of abbreviation
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