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India IT and BPO services market size is forecast to increase by USD 167 billion at a CAGR of 10.87% between 2023 and 2028. The market has experienced significant growth, driven by several key factors. Rising cost pressure to maintain in-house IT systems and increased adoption of application outsourcing are primary growth drivers. However, challenges persist, including the lack of effective communication between clients and companies, which can hinder project success. The market trend towards digital transformation and automation is also influencing the industry, creating opportunities for IT and BPO service providers to offer innovative solutions. Additionally, the availability of a large and skilled workforce in India, combined with competitive pricing, continues to attract global clients. Despite these opportunities, providers must address challenges related to data security, compliance, and talent retention to remain competitive in the market.
1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by End-user
7 Market Segmentation by Type
8 Market Segmentation by Product
9 Customer Landscape
10 Drivers, Challenges, and Opportunity/Restraints
11 Competitive Landscape
12 Competitive Analysis
13 Appendix
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