1 Executive Summary
- 1.1 Market overview
- Executive Summary - Chart on Market Overview
- Executive Summary - Data Table on Market Overview
- Executive Summary - Chart on Country Market Characteristics
- Executive Summary - Chart on Market Segmentation by End-user
- Executive Summary - Chart on Market Segmentation by Type
- Executive Summary - Chart on Market Segmentation by Product
- Executive Summary - Chart on Company Market Positioning
2 Technavio Analysis
- 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- 2.2 Criticality of inputs and Factors of differentiation
- Overview on criticality of inputs and factors of differentiation
- 2.3 Factors of disruption
- Overview on factors of disruption
- 2.4 Impact of drivers and challenges
- Impact of drivers and challenges in 2024 and 2029
3 Market Landscape
- 3.1 Market ecosystem
- Parent Market
- Data Table on - Parent Market
- 3.2 Market characteristics
- Market characteristics analysis
4 Market Sizing
- 4.1 Market definition
- Offerings of companies included in the market definition
- 4.2 Market segment analysis
- 4.4 Market outlook: Forecast for 2024-2029
- Chart on India - Market size and forecast 2024-2029 ($ billion)
- Data Table on India - Market size and forecast 2024-2029 ($ billion)
- Chart on India: Year-over-year growth 2024-2029 (%)
- Data Table on India: Year-over-year growth 2024-2029 (%)
5 Historic Market Size
- 5.1 IT And BPO Services Market in India 2019 - 2023
- Historic Market Size - Data Table on IT And BPO Services Market in India 2019 - 2023 ($ billion)
- 5.2 End-user segment analysis 2019 - 2023
- Historic Market Size - End-user Segment 2019 - 2023 ($ billion)
- 5.3 Type segment analysis 2019 - 2023
- Historic Market Size - Type Segment 2019 - 2023 ($ billion)
- 5.4 Product segment analysis 2019 - 2023
- Historic Market Size - Product Segment 2019 - 2023 ($ billion)
6 Qualitative Analysis
- 6.1 Impact of AI in IT and BPO Services Market in India
7 Five Forces Analysis
- 7.1 Five forces summary
- Five forces analysis - Comparison between 2024 and 2029
- 7.2 Bargaining power of buyers
- Bargaining power of buyers - Impact of key factors 2024 and 2029
- 7.3 Bargaining power of suppliers
- Bargaining power of suppliers - Impact of key factors in 2024 and 2029
- 7.4 Threat of new entrants
- Threat of new entrants - Impact of key factors in 2024 and 2029
- 7.5 Threat of substitutes
- Threat of substitutes - Impact of key factors in 2024 and 2029
- 7.6 Threat of rivalry
- Threat of rivalry - Impact of key factors in 2024 and 2029
- 7.7 Market condition
- Chart on Market condition - Five forces 2024 and 2029
8 Market Segmentation by End-user
- 8.1 Market segments
- Chart on End-user - Market share 2024-2029 (%)
- Data Table on End-user - Market share 2024-2029 (%)
- 8.2 Comparison by End-user
- Chart on Comparison by End-user
- Data Table on Comparison by End-user
- 8.3 Finance - Market size and forecast 2024-2029
- Chart on Finance - Market size and forecast 2024-2029 ($ billion)
- Data Table on Finance - Market size and forecast 2024-2029 ($ billion)
- Chart on Finance - Year-over-year growth 2024-2029 (%)
- Data Table on Finance - Year-over-year growth 2024-2029 (%)
- 8.4 Insurance - Market size and forecast 2024-2029
- Chart on Insurance - Market size and forecast 2024-2029 ($ billion)
- Data Table on Insurance - Market size and forecast 2024-2029 ($ billion)
- Chart on Insurance - Year-over-year growth 2024-2029 (%)
- Data Table on Insurance - Year-over-year growth 2024-2029 (%)
- 8.5 Telecom - Market size and forecast 2024-2029
- Chart on Telecom - Market size and forecast 2024-2029 ($ billion)
- Data Table on Telecom - Market size and forecast 2024-2029 ($ billion)
- Chart on Telecom - Year-over-year growth 2024-2029 (%)
- Data Table on Telecom - Year-over-year growth 2024-2029 (%)
- 8.6 Healthcare - Market size and forecast 2024-2029
- Chart on Healthcare - Market size and forecast 2024-2029 ($ billion)
- Data Table on Healthcare - Market size and forecast 2024-2029 ($ billion)
- Chart on Healthcare - Year-over-year growth 2024-2029 (%)
- Data Table on Healthcare - Year-over-year growth 2024-2029 (%)
- 8.7 Others - Market size and forecast 2024-2029
- Chart on Others - Market size and forecast 2024-2029 ($ billion)
- Data Table on Others - Market size and forecast 2024-2029 ($ billion)
- Chart on Others - Year-over-year growth 2024-2029 (%)
- Data Table on Others - Year-over-year growth 2024-2029 (%)
- 8.8 Market opportunity by End-user
- Market opportunity by End-user ($ billion)
- Data Table on Market opportunity by End-user ($ billion)
9 Market Segmentation by Type
- 9.1 Market segments
- Chart on Type - Market share 2024-2029 (%)
- Data Table on Type - Market share 2024-2029 (%)
- 9.2 Comparison by Type
- Chart on Comparison by Type
- Data Table on Comparison by Type
- 9.3 Export - Market size and forecast 2024-2029
- Chart on Export - Market size and forecast 2024-2029 ($ billion)
- Data Table on Export - Market size and forecast 2024-2029 ($ billion)
- Chart on Export - Year-over-year growth 2024-2029 (%)
- Data Table on Export - Year-over-year growth 2024-2029 (%)
- 9.4 Domestic - Market size and forecast 2024-2029
- Chart on Domestic - Market size and forecast 2024-2029 ($ billion)
- Data Table on Domestic - Market size and forecast 2024-2029 ($ billion)
- Chart on Domestic - Year-over-year growth 2024-2029 (%)
- Data Table on Domestic - Year-over-year growth 2024-2029 (%)
- 9.5 Market opportunity by Type
- Market opportunity by Type ($ billion)
- Data Table on Market opportunity by Type ($ billion)
10 Market Segmentation by Product
- 10.1 Market segments
- Chart on Product - Market share 2024-2029 (%)
- Data Table on Product - Market share 2024-2029 (%)
- 10.2 Comparison by Product
- Chart on Comparison by Product
- Data Table on Comparison by Product
- 10.3 IT services - Market size and forecast 2024-2029
- Chart on IT services - Market size and forecast 2024-2029 ($ billion)
- Data Table on IT services - Market size and forecast 2024-2029 ($ billion)
- Chart on IT services - Year-over-year growth 2024-2029 (%)
- Data Table on IT services - Year-over-year growth 2024-2029 (%)
- 10.4 BPM - Market size and forecast 2024-2029
- Chart on BPM - Market size and forecast 2024-2029 ($ billion)
- Data Table on BPM - Market size and forecast 2024-2029 ($ billion)
- Chart on BPM - Year-over-year growth 2024-2029 (%)
- Data Table on BPM - Year-over-year growth 2024-2029 (%)
- 10.5 Software and research and development - Market size and forecast 2024-2029
- Chart on Software and research and development - Market size and forecast 2024-2029 ($ billion)
- Data Table on Software and research and development - Market size and forecast 2024-2029 ($ billion)
- Chart on Software and research and development - Year-over-year growth 2024-2029 (%)
- Data Table on Software and research and development - Year-over-year growth 2024-2029 (%)
- 10.6 Market opportunity by Product
- Market opportunity by Product ($ billion)
- Data Table on Market opportunity by Product ($ billion)
11 Market Segmentation by Outsourcing Type
- 11.1 Market segments
- Chart on Outsourcing Type - Market share (2024-2029) (%)
- Data Table on Outsourcing Type - Market share (2024-2029) (%)
- 11.2 Comparison by Outsourcing Type
- Chart on Comparison by Outsourcing Type
- Data Table on Comparison by Outsourcing Type
- 11.3 Onshore - Market size and forecast (2024-2029)
- Chart on Onshore - Market size and forecast (2024-2029) ($ million)
- Data Table on Onshore - Market size and forecast (2024-2029) ($ million)
- Chart on Onshore - Year-over-year growth (2024-2029) (%)
- Data Table on Onshore - Year-over-year growth (2024-2029) (%)
- 11.4 Offshore - Market size and forecast (2024-2029)
- Chart on Offshore - Market size and forecast (2024-2029) ($ million)
- Data Table on Offshore - Market size and forecast (2024-2029) ($ million)
- Chart on Offshore - Year-over-year growth (2024-2029) (%)
- Data Table on Offshore - Year-over-year growth (2024-2029) (%)
- 11.5 Nearshore - Market size and forecast (2024-2029)
- Chart on Nearshore - Market size and forecast (2024-2029) ($ million)
- Data Table on Nearshore - Market size and forecast (2024-2029) ($ million)
- Chart on Nearshore - Year-over-year growth (2024-2029) (%)
- Data Table on Nearshore - Year-over-year growth (2024-2029) (%)
- 11.6 Market opportunity by Outsourcing Type
- Market opportunity by $segment_name ($ million)
- Data Table on Market opportunity by $segment_name ($ million)
12 Market Segmentation by Deployment
- 12.1 Market segments
- Chart on Deployment - Market share (2024-2029) (%)
- Data Table on Deployment - Market share (2024-2029) (%)
- 12.2 Comparison by Deployment
- Chart on Comparison by Deployment
- Data Table on Comparison by Deployment
- 12.3 On premise - Market size and forecast (2024-2029)
- Chart on On premise - Market size and forecast (2024-2029) ($ million)
- Data Table on On premise - Market size and forecast (2024-2029) ($ million)
- Chart on On premise - Year-over-year growth (2024-2029) (%)
- Data Table on On premise - Year-over-year growth (2024-2029) (%)
- 12.4 Cloud - Market size and forecast (2024-2029)
- Chart on Cloud - Market size and forecast (2024-2029) ($ million)
- Data Table on Cloud - Market size and forecast (2024-2029) ($ million)
- Chart on Cloud - Year-over-year growth (2024-2029) (%)
- Data Table on Cloud - Year-over-year growth (2024-2029) (%)
- 12.5 Market opportunity by Deployment
- Market opportunity by $segment_name ($ million)
- Data Table on Market opportunity by $segment_name ($ million)
13 Customer Landscape
- 13.1 Customer landscape overview
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
14 Drivers, Challenges, and Opportunity/Restraints
- 14.3 Impact of drivers and challenges
- Impact of drivers and challenges in 2024 and 2029
- 14.4 Market opportunities/restraints
15 Competitive Landscape
- 15.2 Competitive Landscape
- Overview on criticality of inputs and factors of differentiation
- 15.3 Landscape disruption
- Overview on factors of disruption
- 15.4 Industry risks
- Impact of key risks on business
16 Competitive Analysis
- 16.2 Market positioning of companies
- Matrix on companies position and classification
- 16.3 Accenture PLC
- Accenture PLC - Overview
- Accenture PLC - Product / Service
- Accenture PLC - Key offerings
- 16.4 Automatic Data Processing Inc.
- Automatic Data Processing Inc. - Overview
- Automatic Data Processing Inc. - Product / Service
- Automatic Data Processing Inc. - Key offerings
- 16.5 Cognizant Technology Solutions Corp.
- Cognizant Technology Solutions Corp. - Overview
- Cognizant Technology Solutions Corp. - Product / Service
- Cognizant Technology Solutions Corp. - Key offerings
- 16.6 Concentrix
- Concentrix - Overview
- Concentrix - Product / Service
- Concentrix - Key offerings
- 16.7 ExlService Holdings Inc.
- ExlService Holdings Inc. - Overview
- ExlService Holdings Inc. - Product / Service
- ExlService Holdings Inc. - Key offerings
- 16.8 Firstsource Solutions Ltd.
- Firstsource Solutions Ltd. - Overview
- Firstsource Solutions Ltd. - Product / Service
- Firstsource Solutions Ltd. - Key offerings
- 16.9 Genpact Ltd.
- Genpact Ltd. - Overview
- Genpact Ltd. - Product / Service
- Genpact Ltd. - Key offerings
- 16.10 HCL Technologies Ltd.
- HCL Technologies Ltd. - Overview
- HCL Technologies Ltd. - Product / Service
- HCL Technologies Ltd. - Key offerings
- 16.11 Hinduja Group Ltd.
- Hinduja Group Ltd. - Overview
- Hinduja Group Ltd. - Product / Service
- Hinduja Group Ltd. - Key offerings
- 16.12 Infosys Ltd.
- Infosys Ltd. - Overview
- Infosys Ltd. - Product / Service
- Infosys Ltd. - Key offerings
- 16.13 Intelenet Global Services
- Intelenet Global Services - Overview
- Intelenet Global Services - Product / Service
- Intelenet Global Services - Key offerings
- 16.14 International Business Machines Corp.
- International Business Machines Corp. - Overview
- International Business Machines Corp. - Product / Service
- International Business Machines Corp. - Key offerings
- 16.15 Morae Global Corp.
- Morae Global Corp. - Overview
- Morae Global Corp. - Product / Service
- Morae Global Corp. - Key offerings
- 16.16 Serco Group Plc
- Serco Group Plc - Overview
- Serco Group Plc - Product / Service
- Serco Group Plc - Key offerings
- 16.17 Srisys Inc.
- Srisys Inc. - Overview
- Srisys Inc. - Product / Service
- Srisys Inc. - Key offerings
- 16.18 StarTek Inc.
- StarTek Inc. - Overview
- StarTek Inc. - Product / Service
- StarTek Inc. - Key offerings
- 16.19 Sutherland Global Services Inc.
- Sutherland Global Services Inc. - Overview
- Sutherland Global Services Inc. - Product / Service
- Sutherland Global Services Inc. - Key offerings
- 16.20 Tata Consultancy Services Ltd.
- Tata Consultancy Services Ltd. - Overview
- Tata Consultancy Services Ltd. - Product / Service
- Tata Consultancy Services Ltd. - Key offerings
- 16.21 Tech Mahindra Ltd.
- Tech Mahindra Ltd. - Overview
- Tech Mahindra Ltd. - Product / Service
- Tech Mahindra Ltd. - Key offerings
- 16.22 TTEC Holdings Inc.
- TTEC Holdings Inc. - Overview
- TTEC Holdings Inc. - Product / Service
- TTEC Holdings Inc. - Key offerings
- 16.23 Wipro Ltd.
- Wipro Ltd. - Overview
- Wipro Ltd. - Product / Service
- Wipro Ltd. - Key offerings
- 16.24 WNS Holdings Ltd.
- WNS Holdings Ltd. - Overview
- WNS Holdings Ltd. - Product / Service
- WNS Holdings Ltd. - Key offerings
17 Appendix
- 17.2 Inclusions and exclusions checklist
- Inclusions checklist
- Exclusions checklist
- 17.3 Currency conversion rates for US$
- Currency conversion rates for US$
- 17.4 Research methodology
- 17.7 Validation techniques employed for market sizing
- Validation techniques employed for market sizing
- 17.9 360 degree market analysis
- 360 degree market analysis
- 17.10 List of abbreviations
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