IT And BPO Services Market Analysis India - Size and Forecast 2024-2028

1 Executive Summary

• 1.1 Market overview
  • Executive Summary - Chart on Market Overview
  • Executive Summary - Data Table on Market Overview
  • Executive Summary - Chart on Country Market Characteristics
  • Executive Summary - Chart on Market Segmentation by End-user
  • Executive Summary - Chart on Market Segmentation by Type
  • Executive Summary - Chart on Market Segmentation by Product
  • Executive Summary - Chart on Company Market Positioning

2 Market Landscape

• 2.1 Market ecosystem
  • Parent Market
  • Data Table on - Parent Market

• 2.2 Market characteristics
  • Market characteristics analysis

• 2.3 Value chain analysis
  • Value Chain Analysis

3 Market Sizing

• 3.1 Market definition
  • Offerings of companies included in the market definition

• 3.2 Market segment analysis
  • Market segments

• 3.3 Market size 2023

• 3.4 Market outlook: Forecast for 2023-2028
  • Chart on India - Market size and forecast 2023-2028 ($ billion)
  • Data Table on India - Market size and forecast 2023-2028 ($ billion)
  • Chart on India: Year-over-year growth 2023-2028 (%)
  • Data Table on India: Year-over-year growth 2023-2028 (%)

4 Historic Market Size

• 4.1 IT And BPO Services Market in India 2018 - 2022
  • Historic Market Size - Data Table on IT And BPO Services Market in India 2018 - 2022 ($ billion)

• 4.2 End-user segment analysis 2018 - 2022
  • Historic Market Size - End-user Segment 2018 - 2022 ($ billion)

• 4.3 Type segment analysis 2018 - 2022
  • Historic Market Size - Type Segment 2018 - 2022 ($ billion)

• 4.4 Product segment analysis 2018 - 2022
  • Historic Market Size - Product Segment 2018 - 2022 ($ billion)

5 Five Forces Analysis

• 5.1 Five forces summary
  • Five forces analysis - Comparison between 2023 and 2028

• 5.2 Bargaining power of buyers
  • Bargaining power of buyers - Impact of key factors 2023 and 2028

• 5.3 Bargaining power of suppliers
  • Bargaining power of suppliers - Impact of key factors in 2023 and 2028

• 5.4 Threat of new entrants
  • Threat of new entrants - Impact of key factors in 2023 and 2028

• 5.5 Threat of substitutes
  • Threat of substitutes - Impact of key factors in 2023 and 2028

• 5.6 Threat of rivalry
  • Threat of rivalry - Impact of key factors in 2023 and 2028

• 5.7 Market condition
  • Chart on Market condition - Five forces 2023 and 2028

6 Market Segmentation by End-user

• 6.1 Market segments
  • Chart on End-user - Market share 2023-2028 (%)
  • Data Table on End-user - Market share 2023-2028 (%)

• 6.2 Comparison by End-user
  • Chart on Comparison by End-user
  • Data Table on Comparison by End-user

• 6.3 Finance - Market size and forecast 2023-2028
  • Chart on Finance - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Finance - Market size and forecast 2023-2028 ($ billion)
  • Chart on Finance - Year-over-year growth 2023-2028 (%)
  • Data Table on Finance - Year-over-year growth 2023-2028 (%)

• 6.4 Insurance - Market size and forecast 2023-2028
  • Chart on Insurance - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Insurance - Market size and forecast 2023-2028 ($ billion)
  • Chart on Insurance - Year-over-year growth 2023-2028 (%)
  • Data Table on Insurance - Year-over-year growth 2023-2028 (%)

• 6.5 Telecom - Market size and forecast 2023-2028
  • Chart on Telecom - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Telecom - Market size and forecast 2023-2028 ($ billion)
  • Chart on Telecom - Year-over-year growth 2023-2028 (%)
  • Data Table on Telecom - Year-over-year growth 2023-2028 (%)

• 6.6 Healthcare - Market size and forecast 2023-2028
  • Chart on Healthcare - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Healthcare - Market size and forecast 2023-2028 ($ billion)
  • Chart on Healthcare - Year-over-year growth 2023-2028 (%)
  • Data Table on Healthcare - Year-over-year growth 2023-2028 (%)

• 6.7 Others - Market size and forecast 2023-2028
  • Chart on Others - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Others - Market size and forecast 2023-2028 ($ billion)
  • Chart on Others - Year-over-year growth 2023-2028 (%)
  • Data Table on Others - Year-over-year growth 2023-2028 (%)

• 6.8 Market opportunity by End-user
  • Market opportunity by End-user ($ billion)
  • Data Table on Market opportunity by End-user ($ billion)

7 Market Segmentation by Type

• 7.1 Market segments
  • Chart on Type - Market share 2023-2028 (%)
  • Data Table on Type - Market share 2023-2028 (%)

• 7.2 Comparison by Type
  • Chart on Comparison by Type
  • Data Table on Comparison by Type

• 7.3 Export - Market size and forecast 2023-2028
  • Chart on Export - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Export - Market size and forecast 2023-2028 ($ billion)
  • Chart on Export - Year-over-year growth 2023-2028 (%)
  • Data Table on Export - Year-over-year growth 2023-2028 (%)

• 7.4 Domestic - Market size and forecast 2023-2028
  • Chart on Domestic - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Domestic - Market size and forecast 2023-2028 ($ billion)
  • Chart on Domestic - Year-over-year growth 2023-2028 (%)
  • Data Table on Domestic - Year-over-year growth 2023-2028 (%)

• 7.5 Market opportunity by Type
  • Market opportunity by Type ($ billion)
  • Data Table on Market opportunity by Type ($ billion)

8 Market Segmentation by Product

• 8.1 Market segments
  • Chart on Product - Market share 2023-2028 (%)
  • Data Table on Product - Market share 2023-2028 (%)

• 8.2 Comparison by Product
  • Chart on Comparison by Product
  • Data Table on Comparison by Product

• 8.3 IT services - Market size and forecast 2023-2028
  • Chart on IT services - Market size and forecast 2023-2028 ($ billion)
  • Data Table on IT services - Market size and forecast 2023-2028 ($ billion)
  • Chart on IT services - Year-over-year growth 2023-2028 (%)
  • Data Table on IT services - Year-over-year growth 2023-2028 (%)

• 8.4 BPM - Market size and forecast 2023-2028
  • Chart on BPM - Market size and forecast 2023-2028 ($ billion)
  • Data Table on BPM - Market size and forecast 2023-2028 ($ billion)
  • Chart on BPM - Year-over-year growth 2023-2028 (%)
  • Data Table on BPM - Year-over-year growth 2023-2028 (%)

• 8.5 Software and R and D - Market size and forecast 2023-2028
  • Chart on Software and R and D - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Software and R and D - Market size and forecast 2023-2028 ($ billion)
  • Chart on Software and R and D - Year-over-year growth 2023-2028 (%)
  • Data Table on Software and R and D - Year-over-year growth 2023-2028 (%)

• 8.6 Market opportunity by Product
  • Market opportunity by Product ($ billion)
  • Data Table on Market opportunity by Product ($ billion)

9 Customer Landscape

• 9.1 Customer landscape overview
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

10 Drivers, Challenges, and Opportunity/Restraints

• 10.1 Market drivers

• 10.2 Market challenges

• 10.3 Impact of drivers and challenges
  • Impact of drivers and challenges in 2023 and 2028

• 10.4 Market opportunities/restraints

11 Competitive Landscape

• 11.1 Overview

• 11.2 Competitive Landscape
  • Overview on criticality of inputs and factors of differentiation

• 11.3 Landscape disruption
  • Overview on factors of disruption

• 11.4 Industry risks
  • Impact of key risks on business

12 Competitive Analysis

• 12.1 Companies profiled
  • Companies covered

• 12.2 Market positioning of companies
  • Matrix on companies position and classification

• 12.3 Accenture Plc
  • Accenture Plc - Overview
  • Accenture Plc - Business segments
  • Accenture Plc - Key news
  • Accenture Plc - Key offerings
  • Accenture Plc - Segment focus

• 12.4 Automatic Data Processing Inc.
  • Automatic Data Processing Inc. - Overview
  • Automatic Data Processing Inc. - Business segments
  • Automatic Data Processing Inc. - Key news
  • Automatic Data Processing Inc. - Key offerings
  • Automatic Data Processing Inc. - Segment focus

• 12.5 Cognizant Technology Solutions Corp.
  • Cognizant Technology Solutions Corp. - Overview
  • Cognizant Technology Solutions Corp. - Business segments
  • Cognizant Technology Solutions Corp. - Key news
  • Cognizant Technology Solutions Corp. - Key offerings
  • Cognizant Technology Solutions Corp. - Segment focus

• 12.6 ExlService Holdings Inc.
  • ExlService Holdings Inc. - Overview
  • ExlService Holdings Inc. - Business segments
  • ExlService Holdings Inc. - Key offerings
  • ExlService Holdings Inc. - Segment focus

• 12.7 Firstsource Solutions Ltd.
  • Firstsource Solutions Ltd. - Overview
  • Firstsource Solutions Ltd. - Business segments
  • Firstsource Solutions Ltd. - Key news
  • Firstsource Solutions Ltd. - Key offerings
  • Firstsource Solutions Ltd. - Segment focus

• 12.8 Genpact Ltd.
  • Genpact Ltd. - Overview
  • Genpact Ltd. - Business segments
  • Genpact Ltd. - Key news
  • Genpact Ltd. - Key offerings
  • Genpact Ltd. - Segment focus

• 12.9 HCL Technologies Ltd.
  • HCL Technologies Ltd. - Overview
  • HCL Technologies Ltd. - Business segments
  • HCL Technologies Ltd. - Key news
  • HCL Technologies Ltd. - Key offerings
  • HCL Technologies Ltd. - Segment focus

• 12.10 Infosys Ltd.
  • Infosys Ltd. - Overview
  • Infosys Ltd. - Business segments
  • Infosys Ltd. - Key news
  • Infosys Ltd. - Key offerings
  • Infosys Ltd. - Segment focus

• 12.11 International Business Machines Corp.
  • International Business Machines Corp. - Overview
  • International Business Machines Corp. - Business segments
  • International Business Machines Corp. - Key news
  • International Business Machines Corp. - Key offerings
  • International Business Machines Corp. - Segment focus

• 12.12 Serco Group Plc
  • Serco Group Plc - Overview
  • Serco Group Plc - Business segments
  • Serco Group Plc - Key offerings
  • Serco Group Plc - Segment focus

• 12.13 StarTek Inc.
  • StarTek Inc. - Overview
  • StarTek Inc. - Business segments
  • StarTek Inc. - Key offerings
  • StarTek Inc. - Segment focus

• 12.14 Tata Consultancy Services Ltd.
  • Tata Consultancy Services Ltd. - Overview
  • Tata Consultancy Services Ltd. - Business segments
  • Tata Consultancy Services Ltd. - Key news
  • Tata Consultancy Services Ltd. - Key offerings
  • Tata Consultancy Services Ltd. - Segment focus

• 12.15 Tech Mahindra Ltd.
  • Tech Mahindra Ltd. - Overview
  • Tech Mahindra Ltd. - Business segments
  • Tech Mahindra Ltd. - Key news
  • Tech Mahindra Ltd. - Key offerings
  • Tech Mahindra Ltd. - Segment focus

• 12.16 Wipro Ltd.
  • Wipro Ltd. - Overview
  • Wipro Ltd. - Business segments
  • Wipro Ltd. - Key news
  • Wipro Ltd. - Key offerings
  • Wipro Ltd. - Segment focus

• 12.17 WNS Holdings Ltd.
  • WNS Holdings Ltd. - Overview
  • WNS Holdings Ltd. - Business segments
  • WNS Holdings Ltd. - Key news
  • WNS Holdings Ltd. - Key offerings
  • WNS Holdings Ltd. - Segment focus

13 Appendix

• 13.1 Scope of the report

• 13.2 Inclusions and exclusions checklist
  • Inclusions checklist
  • Exclusions checklist

• 13.3 Currency conversion rates for US$
  • Currency conversion rates for US$

• 13.4 Research methodology
  • Research methodology

• 13.5 Data procurement
  • Information sources

• 13.6 Data validation
  • Data validation

• 13.7 Validation techniques employed for market sizing
  • Validation techniques employed for market sizing

• 13.8 Data synthesis
  • Data synthesis

• 360 degree market analysis
  • 360 degree market analysis

• 13.10 List of abbreviations
  • List of abbreviations