What is the market size for the cloud-based it service management (itsm) market?

The Market is expected to grow by $ 10124.3 mn in 2024-2028. <a href='https://www.technavio.com/report/cloud-based-itsm-market-analysis'>Read More</a>

What is the CAGR for the cloud-based it service management (itsm) market?

19.58% CAGR with $ 10124.3 mn Momentum. <a href='https://www.technavio.com/report/cloud-based-itsm-market-analysis'>Read More</a>

What is the growth rate of the Cloud-Based It Service Management (Itsm) Market market?

19.58% is the estimation year on year growth rate. <a href='https://www.technavio.com/report/cloud-based-itsm-market-analysis'>Read More</a>

Which region held the largest market share in the Cloud-Based It Service Management (Itsm) Market market?

North America with 38% of the market growth. <a href='https://www.technavio.com/report/cloud-based-itsm-market-analysis'>Read More</a>

Who are the prominent players in the Cloud-Based It Service Management (Itsm) Market market?

Alemba Ltd., Atlassian Corp. Plc, BMC Software Inc., Broadcom Inc., Citrix Systems Inc., EasyVista SA, Efecte Oyj, Freshworks Inc., Hewlett Packard Enterprise Co., Hornbill Corporate .... <a href='https://www.technavio.com/report/cloud-based-itsm-market-analysis'>Read More</a>

Cloud-Based It Service Management (Itsm) Market Analysis North America, Europe, APAC, South America, Middle East and Africa - US, China, UK, Germany, Canada - Size and Forecast 2024-2028

Published: Jul 2024
Pages: 185
SKU: IRTNTR74892

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1 Executive Summary

1.1 Market overview
- Executive Summary - Chart on Market Overview
- Executive Summary - Data Table on Market Overview
- Executive Summary - Chart on Global Market Characteristics
- Executive Summary - Chart on Market by Geography
- Executive Summary - Chart on Market Segmentation by Component
- Executive Summary - Chart on Market Segmentation by End-user
- Executive Summary - Chart on Incremental Growth
- Executive Summary - Data Table on Incremental Growth
- Executive Summary - Chart on Company Market Positioning

2 Market Landscape

2.1 Market ecosystem
- Parent Market
- Data Table on - Parent Market

2.2 Market characteristics
- Market characteristics analysis

2.3 Value chain analysis
- Value Chain Analysis

3 Market Sizing

3.1 Market definition
- Offerings of companies included in the market definition

3.2 Market segment analysis
- Market segments

3.3 Market size 2023

3.4 Market outlook: Forecast for 2023-2028
- Chart on Global - Market size and forecast 2023-2028 ($ million)
- Data Table on Global - Market size and forecast 2023-2028 ($ million)
- Chart on Global Market: Year-over-year growth 2023-2028 (%)
- Data Table on Global Market: Year-over-year growth 2023-2028 (%)

4 Historic Market Size

4.1 Global Cloud-Based IT Service Management (ITSM) Market 2018 - 2022
- Historic Market Size - Data Table on Global Cloud-Based IT Service Management (ITSM) Market 2018 - 2022 ($ million)

4.2 Component segment analysis 2018 - 2022
- Historic Market Size - Component Segment 2018 - 2022 ($ million)

4.3 End-user segment analysis 2018 - 2022
- Historic Market Size - End-user Segment 2018 - 2022 ($ million)

4.4 Geography segment analysis 2018 - 2022
- Historic Market Size - Geography Segment 2018 - 2022 ($ million)

4.5 Country segment analysis 2018 - 2022
- Historic Market Size - Country Segment 2018 - 2022 ($ million)

5 Five Forces Analysis

5.1 Five forces summary
- Five forces analysis - Comparison between 2023 and 2028

5.2 Bargaining power of buyers
- Bargaining power of buyers - Impact of key factors 2023 and 2028

5.3 Bargaining power of suppliers
- Bargaining power of suppliers - Impact of key factors in 2023 and 2028

5.4 Threat of new entrants
- Threat of new entrants - Impact of key factors in 2023 and 2028

5.5 Threat of substitutes
- Threat of substitutes - Impact of key factors in 2023 and 2028

5.6 Threat of rivalry
- Threat of rivalry - Impact of key factors in 2023 and 2028

5.7 Market condition
- Chart on Market condition - Five forces 2023 and 2028

6 Market Segmentation by Component

6.1 Market segments
- Chart on Component - Market share 2023-2028 (%)
- Data Table on Component - Market share 2023-2028 (%)

6.2 Comparison by Component
- Chart on Comparison by Component
- Data Table on Comparison by Component

6.3 Solutions - Market size and forecast 2023-2028
- Chart on Solutions - Market size and forecast 2023-2028 ($ million)
- Data Table on Solutions - Market size and forecast 2023-2028 ($ million)
- Chart on Solutions - Year-over-year growth 2023-2028 (%)
- Data Table on Solutions - Year-over-year growth 2023-2028 (%)

6.4 Services - Market size and forecast 2023-2028
- Chart on Services - Market size and forecast 2023-2028 ($ million)
- Data Table on Services - Market size and forecast 2023-2028 ($ million)
- Chart on Services - Year-over-year growth 2023-2028 (%)
- Data Table on Services - Year-over-year growth 2023-2028 (%)

6.5 Market opportunity by Component
- Market opportunity by Component ($ million)
- Data Table on Market opportunity by Component ($ million)

7 Market Segmentation by End-user

7.1 Market segments
- Chart on End-user - Market share 2023-2028 (%)
- Data Table on End-user - Market share 2023-2028 (%)

7.2 Comparison by End-user
- Chart on Comparison by End-user
- Data Table on Comparison by End-user

7.3 IT and telecom - Market size and forecast 2023-2028
- Chart on IT and telecom - Market size and forecast 2023-2028 ($ million)
- Data Table on IT and telecom - Market size and forecast 2023-2028 ($ million)
- Chart on IT and telecom - Year-over-year growth 2023-2028 (%)
- Data Table on IT and telecom - Year-over-year growth 2023-2028 (%)

7.4 Retail and consumer goods - Market size and forecast 2023-2028
- Chart on Retail and consumer goods - Market size and forecast 2023-2028 ($ million)
- Data Table on Retail and consumer goods - Market size and forecast 2023-2028 ($ million)
- Chart on Retail and consumer goods - Year-over-year growth 2023-2028 (%)
- Data Table on Retail and consumer goods - Year-over-year growth 2023-2028 (%)

7.5 BFSI - Market size and forecast 2023-2028
- Chart on BFSI - Market size and forecast 2023-2028 ($ million)
- Data Table on BFSI - Market size and forecast 2023-2028 ($ million)
- Chart on BFSI - Year-over-year growth 2023-2028 (%)
- Data Table on BFSI - Year-over-year growth 2023-2028 (%)

7.6 Healthcare and life sciences - Market size and forecast 2023-2028
- Chart on Healthcare and life sciences - Market size and forecast 2023-2028 ($ million)
- Data Table on Healthcare and life sciences - Market size and forecast 2023-2028 ($ million)
- Chart on Healthcare and life sciences - Year-over-year growth 2023-2028 (%)
- Data Table on Healthcare and life sciences - Year-over-year growth 2023-2028 (%)

7.7 Others - Market size and forecast 2023-2028
- Chart on Others - Market size and forecast 2023-2028 ($ million)
- Data Table on Others - Market size and forecast 2023-2028 ($ million)
- Chart on Others - Year-over-year growth 2023-2028 (%)
- Data Table on Others - Year-over-year growth 2023-2028 (%)

7.8 Market opportunity by End-user
- Market opportunity by End-user ($ million)
- Data Table on Market opportunity by End-user ($ million)

8 Customer Landscape

8.1 Customer landscape overview
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

9 Geographic Landscape

9.1 Geographic segmentation
- Chart on Market share by geography 2023-2028 (%)
- Data Table on Market share by geography 2023-2028 (%)

9.2 Geographic comparison
- Chart on Geographic comparison
- Data Table on Geographic comparison

9.3 North America - Market size and forecast 2023-2028
- Chart on North America - Market size and forecast 2023-2028 ($ million)
- Data Table on North America - Market size and forecast 2023-2028 ($ million)
- Chart on North America - Year-over-year growth 2023-2028 (%)
- Data Table on North America - Year-over-year growth 2023-2028 (%)

9.4 Europe - Market size and forecast 2023-2028
- Chart on Europe - Market size and forecast 2023-2028 ($ million)
- Data Table on Europe - Market size and forecast 2023-2028 ($ million)
- Chart on Europe - Year-over-year growth 2023-2028 (%)
- Data Table on Europe - Year-over-year growth 2023-2028 (%)

9.5 APAC - Market size and forecast 2023-2028
- Chart on APAC - Market size and forecast 2023-2028 ($ million)
- Data Table on APAC - Market size and forecast 2023-2028 ($ million)
- Chart on APAC - Year-over-year growth 2023-2028 (%)
- Data Table on APAC - Year-over-year growth 2023-2028 (%)

9.6 South America - Market size and forecast 2023-2028
- Chart on South America - Market size and forecast 2023-2028 ($ million)
- Data Table on South America - Market size and forecast 2023-2028 ($ million)
- Chart on South America - Year-over-year growth 2023-2028 (%)
- Data Table on South America - Year-over-year growth 2023-2028 (%)

9.7 Middle East and Africa - Market size and forecast 2023-2028
- Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
- Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
- Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
- Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)

9.8 US - Market size and forecast 2023-2028
- Chart on US - Market size and forecast 2023-2028 ($ million)
- Data Table on US - Market size and forecast 2023-2028 ($ million)
- Chart on US - Year-over-year growth 2023-2028 (%)
- Data Table on US - Year-over-year growth 2023-2028 (%)

9.9 China - Market size and forecast 2023-2028
- Chart on China - Market size and forecast 2023-2028 ($ million)
- Data Table on China - Market size and forecast 2023-2028 ($ million)
- Chart on China - Year-over-year growth 2023-2028 (%)
- Data Table on China - Year-over-year growth 2023-2028 (%)

9.10 UK - Market size and forecast 2023-2028
- Chart on UK - Market size and forecast 2023-2028 ($ million)
- Data Table on UK - Market size and forecast 2023-2028 ($ million)
- Chart on UK - Year-over-year growth 2023-2028 (%)
- Data Table on UK - Year-over-year growth 2023-2028 (%)

9.11 Germany - Market size and forecast 2023-2028
- Chart on Germany - Market size and forecast 2023-2028 ($ million)
- Data Table on Germany - Market size and forecast 2023-2028 ($ million)
- Chart on Germany - Year-over-year growth 2023-2028 (%)
- Data Table on Germany - Year-over-year growth 2023-2028 (%)

9.12 Canada - Market size and forecast 2023-2028
- Chart on Canada - Market size and forecast 2023-2028 ($ million)
- Data Table on Canada - Market size and forecast 2023-2028 ($ million)
- Chart on Canada - Year-over-year growth 2023-2028 (%)
- Data Table on Canada - Year-over-year growth 2023-2028 (%)

9.13 Market opportunity by geography
- Market opportunity by geography ($ million)
- Data Tables on Market opportunity by geography ($ million)

10 Drivers, Challenges, and Opportunity/Restraints

10.1 Market drivers

10.2 Market challenges

10.3 Impact of drivers and challenges
- Impact of drivers and challenges in 2023 and 2028

10.4 Market opportunities/restraints

11 Competitive Landscape

11.1 Overview

11.2 Competitive Landscape
- Overview on criticality of inputs and factors of differentiation

11.3 Landscape disruption
- Overview on factors of disruption

11.4 Industry risks
- Impact of key risks on business

12 Competitive Analysis

12.1 Companies profiled
- Companies covered

12.2 Market positioning of companies
- Matrix on companies position and classification

12.3 Alemba Ltd.
- Alemba Ltd. - Overview
- Alemba Ltd. - Product / Service
- Alemba Ltd. - Key offerings

12.4 Atlassian Corp. Plc
- Atlassian Corp. Plc - Overview
- Atlassian Corp. Plc - Product / Service
- Atlassian Corp. Plc - Key news
- Atlassian Corp. Plc - Key offerings

12.5 BMC Software Inc.
- BMC Software Inc. - Overview
- BMC Software Inc. - Product / Service
- BMC Software Inc. - Key news
- BMC Software Inc. - Key offerings

12.6 Broadcom Inc.
- Broadcom Inc. - Overview
- Broadcom Inc. - Business segments
- Broadcom Inc. - Key news
- Broadcom Inc. - Key offerings
- Broadcom Inc. - Segment focus

12.7 Citrix Systems Inc.
- Citrix Systems Inc. - Overview
- Citrix Systems Inc. - Product / Service
- Citrix Systems Inc. - Key news
- Citrix Systems Inc. - Key offerings

12.8 EasyVista SA
- EasyVista SA - Overview
- EasyVista SA - Product / Service
- EasyVista SA - Key offerings

12.9 Freshworks Inc.
- Freshworks Inc. - Overview
- Freshworks Inc. - Product / Service
- Freshworks Inc. - Key offerings

12.10 Hewlett Packard Enterprise Co.
- Hewlett Packard Enterprise Co. - Overview
- Hewlett Packard Enterprise Co. - Business segments
- Hewlett Packard Enterprise Co. - Key news
- Hewlett Packard Enterprise Co. - Key offerings
- Hewlett Packard Enterprise Co. - Segment focus

12.11 Hornbill Corporate Ltd.
- Hornbill Corporate Ltd. - Overview
- Hornbill Corporate Ltd. - Product / Service
- Hornbill Corporate Ltd. - Key offerings

12.12 International Business Machines Corp.
- International Business Machines Corp. - Overview
- International Business Machines Corp. - Business segments
- International Business Machines Corp. - Key news
- International Business Machines Corp. - Key offerings
- International Business Machines Corp. - Segment focus

12.13 Ivanti Software Inc.
- Ivanti Software Inc. - Overview
- Ivanti Software Inc. - Product / Service
- Ivanti Software Inc. - Key news
- Ivanti Software Inc. - Key offerings

12.14 Open Text Corporation
- Open Text Corporation - Overview
- Open Text Corporation - Business segments
- Open Text Corporation - Key news
- Open Text Corporation - Key offerings
- Open Text Corporation - Segment focus

12.15 Microsoft Corp.
- Microsoft Corp. - Overview
- Microsoft Corp. - Business segments
- Microsoft Corp. - Key news
- Microsoft Corp. - Key offerings
- Microsoft Corp. - Segment focus

12.16 ServiceNow Inc.
- ServiceNow Inc. - Overview
- ServiceNow Inc. - Product / Service
- ServiceNow Inc. - Key news
- ServiceNow Inc. - Key offerings

12.17 SysAid Technologies Ltd
- SysAid Technologies Ltd - Overview
- SysAid Technologies Ltd - Product / Service
- SysAid Technologies Ltd - Key offerings

13 Appendix