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The cloud-based IT service management (ITSM) market size is forecast to increase by USD 10.12 billion at a CAGR of 19.58% between 2023 and 2028. Cloud-based IT service management is experiencing significant growth due to several key drivers. These include the cost savings and scalability offered by private and hybrid cloud. The digitalization of businesses is also leading to increased adoption of cloud-based ITSM tools for IT assets, data asset management, configurations, service portfolios, and catalogs. Security and privacy concerns are another major factor, as cloud-based ITSM platforms provide robust security features that help organizations protect their IT infrastructure. IT spending is shifting towards cloud-based services, making cloud-based ITSM an attractive investment for businesses. In summary, the cloud-based ITSM market is thriving due to its cost-effective and scalable nature, the digitalization of businesses, and the heightened focus on security and privacy.
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1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by Component
7 Market Segmentation by End-user
8 Customer Landscape
9 Geographic Landscape
10 Drivers, Challenges, and Opportunity/Restraints
11 Competitive Landscape
12 Competitive Analysis
13 Appendix
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