Global Retail Banking Market 2016-2020

Overview of the global retail banking market

According to the retail banking analysis, Technavio’s market research analyst predicts the global retail banking market to grow at a CAGR of around 6% by 2020.  Retail banking institutions require strong credit assessment capability, strong possessing capability, efficient documentation, skilled human resource, constant follow-up, and technological support to administer an extensive portfolio of retail credit products. These institutions provide credit to marginalized borrowers such as small and medium-scale enterprises that are unable to obtain funds from the other banking and financial institutions. With better monitoring capabilities and providing quicker access to credit, the retail banking market size is expected to increase during the forecast period.

Retail banking market trend

One of the banking trends gaining grounds in this market is the growing focus on customer connectivity. Several retail banking institutions are aiming to seek accuracy in their operating models which will help in data-driven decision making related to pricing and risk strategies. The retail banking institutions are modifying their business processes to reduce operational costs, which may increase customers' expectations in different products and services. Also, the vendors are developing various customer retention strategies and approaches to extend their customer base.

Retail banking market by geographical segmentation 

• Americas
• APAC
• EMEA