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The US moving services market size is estimated to increase by USD 4.10 billion and grow at a CAGR of 3.71% between 2023 and 2028. The market is experiencing significant growth, driven by the thriving real estate market and the increasing trend of relocating for work or personal reasons. The implementation of customer relationship management (CRM) and engagement analytics in the moving industry is a notable trend, enabling companies to provide personalized services and improve customer satisfaction. However, the high costs associated with relocation services remain a challenge for both businesses and individuals. Despite this, the market is expected to continue expanding due to the rising demand for convenient and efficient moving solutions. Overall, the market presents both opportunities and challenges, requiring companies to focus on innovation, cost effectiveness, and customer experience to stay competitive.
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The US moving services market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in "USD Billion" for the period 2024 to 2028, as well as historical data from 2018 to 2022 for the following segments.
The residential segment is estimated to witness significant growth during the forecast period. The decline in the number of home buyers has resulted in more and more people renting outhouses, driving the growth of residential real estate. An increase in home costs is pushing people to move from high-priced cities, such as California, Arizona, and Colorado, to less costly cities, including Texas, Massachusetts, and North Carolina.
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The residential segment was the largest segment and was valued at USD 7.70 billion in 2018. Residential relocation either needs full-service moving or partial-service moving, depending on the distance traveled and the number of goods that are being transported. Furthermore, employee relocation services and residential relocation services also deliver housing and real estate assistance. Companies assist in selling the house at reasonable prices, deliver schooling and education assistance, and explain to clients the basic facilities and amenities available in the new location. The pandemic has continued to be a driver in the moving decisions of US citizens due to the increasing prevalence of remote work. Therefore, such factors will drive US moving services market growth during the forecast period.
Based on type, the market has been segmented into full-service moving and partial-service moving. The full-service moving will account for the largest share of this segment. Full-service moving involves a range of activities such as packing household items and personal possessions, loading, logistics, storage of items during transit, and unloading. Full-service movers are often hired by customers who need quick moving services to expedite the relocation process. With the growing number of corporate companies in developed cities in the US, the number of transfers from other geographies has increased. Full-service moving is also required for global relocation. Companies in the market are using innovative and technological advances, including total mobility solutions, to increase efficiency, which is driving the growth of the segment. Moreover, these companies offer end-to-end customized moving service solutions to customers through partnerships with industry-recognized suppliers, which increases operational efficiency and drives moving services market growth in the US in the full-service moving segment during the forecast period.
The market in the US is a multifaceted industry influenced by various factors such as residential and corporate relocations, immigration, and overseas employment. Local trucking facilitates the transportation of used household goods and institutional goods, catering to both residential and nonresidential markets. Corporate relocation services cater to the needs of businesses, military, government, and working individuals, offering both full-service and partial-service moving options. Engagement analytics, customer engagement solutions, and CRM tools aid in understanding customer preferences and enhancing service quality. Long-distance and international trucking, along with shipping services, ensure seamless relocation of commercial goods and furniture. Factors like cultural acceptance, lifestyle preferences, and weather conditions further impact relocation decisions, emphasizing the importance of efficient packing, loading, unloading, and unpacking services for a smooth transition. Our researchers analyzed the data with 2022 as the base year, along with the key market growth and trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
The market in the US is a complex sector driven by a multitude of factors, including residential and corporate relocations, immigration, and overseas employment. Local trucking plays a crucial role in transporting used household goods and institutional goods, serving both residential and nonresidential markets. Corporate relocation services cater to various entities, including businesses, military, government, and working individuals, offering comprehensive options such as full-service and partial-service moving.
Furthermore, engagement analytics and CRM tools are utilized to understand customer preferences and enhance service quality. Long-distance and international trucking, alongside shipping services, ensure efficient relocation of commercial goods and furniture. Cultural acceptance, lifestyle preferences, and weather conditions further influence relocation decisions, underlining the importance of proficient packing, loading, unloading, and unpacking services for a seamless transition, thus driving US moving services market growth.
An increase in short-term assignments is an emerging trend shaping the market growth. International companies based out of the US are increasingly integrating short-term assignments and business trips within the country and overseas to develop their business and attain growth goals. On average, short-term assignments last for a period of 6 months to 1 year and such assignments and business trips were mainly directed to complete a specific set of projects and gain expert knowledge in a field. Managing the relocation and moving services for the company becomes tedious and adds to the additional cost incurred by the company as short-term assignment increases.
However, companies tie up with shifting companies and relocation organizations to finish the whole process at affordable rates. Services that are offered include local registrations with authorities, searches for temporary houses, and short-term rentals. The growth in short-term assignments in moving services will increase the growth rate during the forecast period, thereby fueling US moving services market growth.
Difficulty in employee housing for expatriates is a significant challenge hindering US moving services market growth. The prevalence of relocation service operators in the US offers housing assistance when relocating to other states as well as overseas. Providing proper housing and neighborhoods for US expatriates becomes challenging for many operators as they are unable to meet their demands. For relocation operators, expat employee housing is one of the biggest challenges faced. The major reason is a lack of balance between costs and quality, both of which are directly proportional to each other. With high quality comes the high cost of rent and lease, which are not able to match the expatriates' budgets. Generally, landlords ask for payment upfront, which poses a challenge for expatriates as well as companies.
On the other hand, if housing costs are affordable, the quality of the house or the neighborhood may not match the expectations and standards of the expatriates. As a result, companies as they have the main agreements with the landlords or the housing society. The difficulty in employee housing for expatriates could hinder growth during the forecast period.
The US moving services market research report includes the adoption lifecycle of the market, covering from the innovator's stage to the laggard's stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the US moving services market forecasting report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.
Market Customer Landscape
Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.
AGS Worldwide Movers - The company offers moving services that handle every step of the domestic removal process, no matter the volume or the destination of the move.
The US moving services market research and growth report also includes detailed analyses of the competitive landscape of the market and information about 20 market companies, including:
Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.
The market in the US is experiencing significant growth driven by various factors such as corporate relocation, rising population, and niche service offerings. With the increasing demand for relocation services in both nonresidential and residential markets, industries are evolving to meet diverse needs. Engagement analytics, crowd analytics, and CRM tools aid in enhancing customer experiences, while digital moving services and mobile applications streamline the process for families and working individuals. From local to international trucking and shipping, professional relocators handle diverse goods, including furniture and equipment, with utmost care. Additionally, factors like weather, political reasons, and lifestyle preferences impact movement patterns, particularly in urban cities. As the market expands, innovative solutions like smart packaging materials and DIY moving truck rentals are gaining traction, transforming the landscape of the moving industry.
Moreover, the moving services market in the US is a dynamic sector shaped by various factors such as the real estate industry, cultural acceptance, and shifting demographics. From urban to rural areas, demand for moving and relocation services persists, driven by changing job opportunities and lifestyle preferences. Both local and long-distance trucking play pivotal roles in transporting goods, including used household items and commercial goods, while incidental packing services ensure safe handling. Storage services cater to diverse needs, from commercial businesses to individuals traveling or undergoing a change of job. Moreover, factors like mortgage rates, smartphone subscriptions, and internet penetration influence consumer behavior, driving demand for relocating services and innovative solutions such as DIY moving truck rentals. As the market continues to evolve, packing & unpacking, loading and unloading, and moving insurance remain essential components for a seamless relocation experience, whether interstate or within nonresidential markets.
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Market Scope |
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Report Coverage |
Details |
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Page number |
128 |
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Base year |
2023 |
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Historic period |
2018 - 2022 |
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Forecast period |
2024-2028 |
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Growth momentum & CAGR |
Accelerate at a CAGR of 3.71% |
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Market growth 2024-2028 |
USD 4.1 billion |
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Market structure |
Fragmented |
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YoY growth 2023-2024(%) |
3.41 |
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Competitive landscape |
Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks |
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Key companies profiled |
AGS Worldwide Movers, Allegiance Moving and Storage, AM Moving Co., ArcBest Corp., Atlas World Group Inc., Bellhop Inc, Beltmann Relocation Group, Coleman World Group, College Hunks Hauling Junk, JK Moving Services, Legacy Moving Denver, Palmer Moving Services, Pro Movers Inc, SIRVA Worldwide Inc., The Armstrong Co., The Suddath Co, Trico Long Distance Movers, Trinity Relocation Group, UniGroup CA, and Wheaton World Wide Moving |
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Market dynamics |
Parent market analysis, Market Forecasting, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, Market growth and Forecasting, COVID 19 impact and recovery analysis and future consumer dynamics, Market condition analysis for market forecast period |
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Customization purview |
If our US moving services market report has not included the data that you are looking for, you can reach out to our analysts and get segments customized. |
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1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by End-user
7 Market Segmentation by Type
8 Customer Landscape
9 Drivers, Challenges, and Opportunity/Restraints
10 Competitive Landscape
11 Competitive Analysis
12 Appendix
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