Enjoy complimentary customisation on priority with our Enterprise License!
The field force automation market size is forecast to increase by USD 3.49 billion at a CAGR of 22% between 2023 and 2028.
The field force automation industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in "USD billion" for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.
Field Force Automation (FFA) refers to the implementation of technology solutions to automate and optimize the activities of field-based workers in various industries. With the increasing penetration of mobile internet and the adoption of cloud computing, FFA has gained significant traction in sectors such as transportation and logistics, construction, real estate, and IT and telecom. FFA platforms enable businesses to manage their dispersed workforce effectively, enabling real-time communication and access to critical information. In the IT and telecom industry, FFA plays a pivotal role in enhancing operational efficiency, customer service, and workforce productivity. Field technicians and engineers can access work orders, customer information, and task details on their handheld wireless devices, eliminating the need for manual paperwork and reducing administrative overhead.
Get a glance at the Field Force Automation Industry report of share of various segments Request Free Sample
The IT and telecom segment was valued at USD 316.50 million in 2018 and showed a gradual increase during the forecast period.
Technavio's analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.
For more insights on the market share of various regions, Request Free Sample
The market is witnessing significant growth due to the digitalization of processes in various industries, particularly in fast-moving consumer goods (FMCG), manufacturing, energy and utilities, and large enterprises. This automation enables efficient stock tracking, sales order management, and real-time communication between field forces and organizations. Mobile devices, such as smartphones and tablets, are being increasingly used to automate scheduling, dispatching, and daily reporting for field crews. Cloud-based and on-premises solutions offer organizations of all sizes the flexibility to access computing resources and manage their mobile workforces more effectively. Large manufacturing companies are leveraging IoT sensors, actuators, and alerts to monitor physical assets and minimize downtime on manufacturing floors.
Our researchers analyzed the data with 2023 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
Rising demand for field force automation in CRM is the key driver of the market.
strong growth of IT industry is the upcoming market trend.
Data privacy and security concerns associated with field force automation is a key challenge affecting the industry growth.
The field force automation market forecasting report includes the adoption lifecycle of the market, covering from the innovator's stage to the laggard's stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the field force automation market report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their market growth analysis strategies.
Customer Landscape
Companies are implementing various strategies, such as strategic alliances, field force automation market forecast, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence In the industry.
The industry research and growth report includes detailed analyses of the competitive landscape of the market and information about key companies, including:
Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key industry players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.
Field Force Automation (FFA) is a critical business solution that has gained significant traction in various industries due to the increasing adoption of mobile internet penetration, cloud computing, Internet of Things (IoT), and advanced technologies like AI, ML, robotics, computer vision, and cyberattacks. FFA is transforming IT and telecom, transportation and logistics, construction, real estate, and multinationals by automating sales, workforce productivity, and business operations. FFA solutions enable real-time communication between head office staff and technicians through cloud-based sales automation solutions, field service management, enterprise resource planning, and customer relationship management. These solutions are essential for managing connected devices and ensuring error-free execution of tasks.
In addition, handheld wireless devices are the primary tool for field executives, enabling automatic schedules, attendance management, workforce monitoring, and advanced analytics. AI solutions offer data analysis and workflow automation, enhancing business efficiency and productivity. ML algorithms help in predictive maintenance, while robotics and computer vision provide automated inspections and error detection. Cyberattacks pose a significant challenge to FFA adoption, necessitating strong security measures. Cloud solutions offer scalability, flexibility, and cost savings, making them a preferred choice for businesses. Overall, FFA is revolutionizing business operations by automating workflows, enhancing workforce performance, and improving customer satisfaction.
|
Market Scope |
|
|
Report Coverage |
Details |
|
Page number |
166 |
|
Base year |
2023 |
|
Historic period |
2018-2022 |
|
Forecast period |
2024-2028 |
|
Growth momentum & CAGR |
Accelerate at a CAGR of 22% |
|
Market growth 2024-2028 |
USD 3.49 billion |
|
Market structure |
Fragmented |
|
YoY growth 2023-2024(%) |
17.75 |
|
Key countries |
US, China, UK, Germany, and Japan |
|
Competitive landscape |
Leading Companies, market growth and forecasting , Market Positioning of Companies, Competitive Strategies, and Industry Risks |
We can help! Our analysts can customize this field force automation market research report to meet your requirements.
1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by End-user
7 Market Segmentation by Deployment
8 Customer Landscape
9 Geographic Landscape
10 Drivers, Challenges, and Opportunity/Restraints
11 Competitive Landscape
12 Competitive Analysis
13 Appendix
Research Framework
Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.
INFORMATION SOURCES
Primary sources
Secondary sources
DATA ANALYSIS
Data Synthesis
Data Validation
REPORT WRITING
Qualitative
Quantitative
Get the report (PDF) sent to your email within minutes.
Complimentary full Excel data with your report purchase.
Get lifetime access to our
Technavio Insights
Quick Report Overview:
Quick Report Overview:
Cookie Policy
The Site uses cookies to record users' preferences in relation to the functionality of accessibility. We, our Affiliates, and our Vendors may store and access cookies on a device, and process personal data including unique identifiers sent by a device, to personalise content, tailor, and report on advertising and to analyse our traffic. By clicking “I’m fine with this”, you are allowing the use of these cookies. Please refer to the help guide of your browser for further information on cookies, including how to disable them. Review our Privacy & Cookie Notice.
