Enjoy complimentary customisation on priority with our Enterprise License!
The customer information system market size is forecast to increase by USD 360.2 million at a CAGR of 7.1% between 2023 and 2028. The Customer Information System (CIS) market is experiencing significant growth due to several key trends. The increasing demand for cloud-based CIS offerings is a major driver, as businesses seek to reduce IT spending on IT infrastructure costs and improve scalability and flexibility. Another trend is the integration of analytics with CIS, enabling organizations to gain valuable insights from their customer data and enhance customer engagement. However, data security concerns and the threat of cyberattacks remain significant challenges for the market. As businesses continue to collect and store large amounts of sensitive customer information, they must invest in strong security measures to protect against potential breaches and maintain customer trust. Overall, the CIS market is expected to continue growing as businesses prioritize customer experience and data security.
1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by Deployment
7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Opportunity/Restraints
10 Competitive Landscape
11 Competitive Analysis
12 Appendix
Get lifetime access to our
Technavio Insights
Quick Report Overview:
Cookie Policy
The Site uses cookies to record users' preferences in relation to the functionality of accessibility. We, our Affiliates, and our Vendors may store and access cookies on a device, and process personal data including unique identifiers sent by a device, to personalise content, tailor, and report on advertising and to analyse our traffic. By clicking “I’m fine with this”, you are allowing the use of these cookies. Please refer to the help guide of your browser for further information on cookies, including how to disable them. Review our Privacy & Cookie Notice.
Get the report (PDF) sent to your email within minutes.