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Technavio’s market research analysts have predicted that the global enterprise communication infrastructure market will post an impressive CAGR of more than 16% by 2020. The rise in the use of mobile devices such as smartphones and tablets has increased mobility. It also facilitates real-time tasking such as online chatting and instant messaging and also non-real-time communication services such as integrated voice mail, e-mail, and unified messaging. This has led to the increase in adoption of BYOD (bring your device) initiatives by IT organizations. This, in turn, will result in the consumerization of IT which is considered to be one of the major factors that will contribute to the growth of the market during the forecast period. IT consumerization allows employees to use their personally preferred mobile devices and personal computers instead of corporate-sanctioned devices, thereby increasing employee satisfaction and productivity.
This market research report identifies the integration of social networking into enterprise communication infrastructure as one of the major trends that will gain traction in this market in the coming years. Enterprises have started utilizing social media as a platform for marketing and communication. Though the way of communication through the integration of communication tools and social networking is yet to be standardized, enterprise social networking is already being integrated into enterprise communication infrastructure. The Americas will post a tremendous revenue of almost USD 32 billion by 2020. This market analysis identifies the presence of large enterprises, the availability of high-speed broadband networking, and the increasing number of hosted servers as major factors that will lead to this region dominating the market throughout the forecast period.
PART 01: Executive summary
PART 02: Scope of the report
PART 03: Market research methodology
PART 04: Introduction
PART 05: Market landscape
PART 06: Overview of enterprise communication infrastructure
PART 07: Market segmentation by deployment type
PART 08: Market segmentation by end-user
PART 09: Market segmentation by application
PART 10: Geographical segmentation
PART 11: Buying criteria
PART 12: Market drivers
PART 13: Impact of drivers
PART 14: Market challenges
PART 15: Impact of drivers and challenges
PART 16: Market trends
PART 17: Five forces analysis
PART 18: Vendor landscape
PART 19: Key vendor description
PART 20: Appendix
PART 21: Explore Technavio
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