US Same-Day Delivery Market Size 2024-2028 

The same-day delivery market in US size is estimated to grow by USD 28.01 billion at a CAGR of 28.81% between 2023 and 2028. The B2C e-commerce sector in the United States is experiencing significant growth, driven by increasing consumer preferences for online shopping and the convenience it offers. A notable trend is the rising demand from the medical and healthcare industry, as more businesses adapt to digital platforms to serve their customers. This sector's shift to e-commerce is particularly important as it caters to essential needs, ensuring accessibility and safety during the ongoing health crisis. Furthermore, established players in the industry are making substantial investments to expand their online presence and enhance the customer experience. These factors collectively contribute to the robust growth of the B2C e-commerce market in the US, particularly in the medical and healthcare sector.

What will be the Size of the Market During the Forecast Period?

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Market Dynamics and Customer Landscape

The market is witnessing significant growth due to increasing customer expectations for quick and efficient shipping. Sole traders and small businesses are adopting this shipping model to boost customer satisfaction and loyalty. E-commerce, smartphones, tablets, and internet access have made online shopping more convenient, leading to a surge in B2C transactions. Same-day delivery relies heavily on a composite delivery infrastructure, which includes efficient vehicle routing, real-time order tracking, and optimized business inventory management. Shipping costs remain a concern for both businesses and customers, but the benefits of same-day delivery, such as increased customer confidence and improved brand image, often outweigh the costs. Lockdowns and digitization have further accelerated the adoption of same-day delivery, with AI and machine learning technologies streamlining operations and reducing human error. Stationery retail stores and brick-and-mortar businesses are also embracing same-day delivery to stay competitive. Technological advances continue to shape the same-day delivery landscape, with innovations in logistics and transportation expected to drive further growth in the market. Our researchers analyzed the data with 2023 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.

Key Market Driver

The growing B2C e-commerce market in US is notably driving market growth. The market has witnessed significant growth due to the increasing adoption of e-commerce and online platforms for B2C transactions. Postcodes play a crucial role in ensuring accurate and efficient delivery services, enabling shipment tracking for customers. Both stationery retail stores and brick-and-mortar stores have embraced composite delivery infrastructure to cater to the demands of domestic and international customers. With the rise in globalization, international same-day delivery has gained prominence, providing a competitive edge to businesses. Online shoppers value the convenience of receiving their orders on the same day, making it an essential aspect of the logistics industry. Thus, such factors are driving the growth of the market during the forecast period.

Significant Market Trends

The automation in same-day delivery market is the key trend in the market. The market has witnessed significant growth due to the increasing adoption of e-commerce and online platforms for B2C transactions. This trend is particularly prominent in postcode areas with high population density and urbanization. Shipment tracking has become a crucial factor in customer satisfaction, leading to the development of composite delivery infrastructure. Both stationery retail stores and brick-and-mortar stores are integrating same-day delivery services to stay competitive. Domestic and international markets are embracing this service for expedited delivery of goods, particularly time-sensitive items. Online platforms are investing heavily in technology and logistics to ensure efficient and reliable same-day delivery solutions. Thus, such trends will shape the growth of the market during the forecast period.

Major Market Challenge

The established players increasingly adopting in-house delivery network is the major challenge that affects the growth of the market. Same-Day Delivery Market refers to the distribution of goods within a day of purchase, primarily driven by the e-commerce sector and online platforms. This service is increasingly popular among consumers, especially in urban areas, who value convenience and quick turnaround times. The market is witnessing significant growth due to the increasing adoption of e-commerce and the availability of shipment tracking through postcode systems. Composite delivery infrastructure, which combines both brick-and-mortar stores and B2C transactions, is also contributing to the expansion of this market. Domestic and international shipments are both catered to by various players in this industry, ensuring that customers receive their products promptly, regardless of location. Online stationery retail stores and other businesses are leveraging same-day delivery to enhance their customer experience and stay competitive. Hence, the above factors will impede the growth of the market during the forecast period.

Exclusive Customer Landscape

The market forecasting report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their market growth analysis strategies.

 Customer Landscape

Key Companies & Market Insights

Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

Courier Express - The company offers same-day delivery services such as scheduled services and dedicated services.

The market research and growth report also includes detailed analyses of the competitive landscape of the market and information about key companies, including:

• Courier Express
• Deutsche Post AG
• FedEx Corp.
• Greenwich Logistics LLC
• Last Mile Logistics
• Power Link Expedite Corp.
• Target Corp.
• United Parcel Service Inc.
• USA Couriers
• Zipline International Inc.

Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Market Segmentation

By End-user 

The B2C segment is estimated to witness significant growth during the market forecast period. Same-day delivery, a shipping model that promises customers their orders on the very day they place them, is revolutionizing the business landscape, particularly for e-commerce enterprises. Sole traders and online businesses are leveraging this service to enhance customer satisfaction by providing quick and efficient delivery, bolstering customer confidence. Shipping costs are a significant concern for both businesses and consumers, and same-day delivery, despite its premium pricing, is increasingly becoming an expectation rather than a luxury.

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The B2C segment accounted for USD 2.58 billion in 2018. Technological advances, such as AI and machine learning, have streamlined the ordering process, enabling real-time inventory management and efficient routing of delivery vehicles. Smartphones and tablets, with their ubiquitous internet access, facilitate impulsive purchases, leading to an increase in cart abandonment if delivery is not immediate. This has given same-day delivery a competitive distinction, making it a crucial factor in conversion rates for brands. E-commerce platforms are expanding their same-day delivery offerings, including medical supplies and temperature-controlled vehicles for specimens, to cater to diverse customer needs. Freight and express companies are acquiring smaller players and expanding their capabilities to meet the growing demand for same-day delivery. The digitization of industries, from digital streaming to cloud computing, is fueling the growth of this market. Post-purchase satisfaction is a key driver for customer loyalty, and same-day delivery is a significant contributor to this aspect of the shopping experience.

Segment Overview

The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in "USD billion " for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.

• End-user Outlook
  • B2C
  • B2B
  • C2C

• Service Outlook
  • Regular service
  • Priority service
  • Rush service

You may also be interested in:

• Same Day Delivery Market by End-user, Service and Geography - Forecast and Analysis
• Europe - Express Delivery Market by Application and Type - Forecast and Analysis
• Brazil - Express Delivery Market by Service Type and Customer Type - Forecast and Analysis

Market Analyst Overview

Same-day delivery has become a game-changer in the e-commerce industry, offering customers the convenience of receiving their purchases on the same day. Sole traders and online businesses, in particular, have embraced this shipping model to enhance customer satisfaction and loyalty. The increasing use of smartphones and tablets, coupled with widespread internet access, has made same-day delivery an essential feature for e-commerce platforms. Technological advances, including AI and machine learning, have streamlined the delivery process, making it more efficient and cost-effective. However, shipping costs remain a significant challenge for businesses, especially for temperature-controlled vehicles used for delivering medical supplies and specimens. E-commerce businesses are constantly looking for ways to differentiate themselves from competitors, and same-day delivery is one way to do so. Acquisitions and expansion plans are common strategies for brands looking to expand their reach and improve conversion rates. Lockdowns and digitization have accelerated the adoption of same-day delivery, as more people turn to e-commerce for their shopping needs. The post-ecommerce-parcel market is expected to grow significantly in the coming years, with freight and express services playing a crucial role. Impulsive purchases and cart abandonment are common challenges for online businesses, and same-day delivery can help mitigate these issues by providing a better shopping experience. Brands that offer same-day delivery have a competitive distinction, which can lead to increased customer confidence and repeat business. In conclusion, same-day delivery is a critical component of the e-commerce landscape, offering numerous benefits for both businesses and customers. With the continued digitization of commerce and the increasing use of technology, same-day delivery is poised to become even more essential in the future.

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What are the Key Data Covered in this Market Research Report?

• CAGR of the market during the forecast period
• Detailed information on factors that will drive the market growth and forecasting of the market between 2024 and 2028
• Precise estimation of the market size and its contribution to the parent market
• Accurate predictions about upcoming market trends and analysis and changes in consumer behavior
• Growth of the market across Europe, North America, APAC, South America, and Middle East and Africa
• Thorough market growth analysis of the market’s competitive landscape and detailed information about companies
• Comprehensive market analysis and report on the factors that will challenge the market research and growth of market companies