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The telecom billing revenue management market size is estimated to grow by USD 8.9 billion at a CAGR of 9.99% between 2023 and 2028. The expansion of telecom services, driven by the increasing demand for connectivity and digital services, is driving market growth by increasing the adoption of telecom technologies. Increasing collaborations and partnerships, aimed at expanding market reach and enhancing service offerings, are also boosting market expansion. Additionally, the inclination toward next-generation technologies, such as 5G, IoT, and AI, is driving demand for advanced telecom solutions and driving market growth. Overall, these factors are driving the growth of the market and driving innovations in the telecom industry.
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The telecom billing revenue management market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in "USD billion" for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.
The market share growth by the software segment will be significant during the forecast period. This high share can be attributed to the widespread use of telecom billing revenue management systems and the many benefits they offer.
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The software segment was valued at USD 7.10 billion in 2018. The sub-segments that make up the software solution segment, are revenue assurance, billing and charging, fraud detection and prevention, fraud management, and mediation. Companies that offer revenue management tools for telecom billing offer both standalone and integrated solutions. With the help of these solutions, operators can evaluate, improve, and examine each stage of the billing lifecycle. The provision of thorough insights and intelligence into the revenue relationships between service providers and their clients is made possible by telecom billing revenue management solutions. Thus, due to the increased adoption of software solutions across various industries, the software segment is expected to witness high growth during the forecast period.
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APAC is estimated to contribute 33% to the growth of the global telecom billing revenue management market during the forecast period. Technavio's analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.
Another region offering significant growth opportunities to companies is North America. With a high revenue share, North America led the global market. The adoption of cutting-edge technologies in the region and the rising demand from the telecom industry is primarily responsible for this high share. The US also dominated the market in terms of revenue due to the adoption of cutting-edge technologies like IoT, 5G, analytics, and cloud. Additionally, there is a growing level of competition among different telecom billing revenue management providers. To maintain their market shares, the companies are upgrading their product lines. The US and Canada have the highest adoption rates for telecom billing revenue management solutions. As companies incorporate specialized features into their offerings, the market in these nations is booming. SMEs and large businesses will increasingly implement cloud-based telecom billing revenue management solutions, which will further support market expansion in North America during the forecast period.
The market is rapidly evolving with the integration of advanced cloud software and data security measures. This market supports telecommunication services through sophisticated billing information systems and debt collection processes. Key players include VoIP companies, mobile operators, and internet service providers, each leveraging actionable data to optimize revenue sharing and network charging methods. Communications service providers and digital service providers are adopting business plans focused on telecom network optimization and enhanced data utilization. Customer premises solutions and on-premises software are critical for managing unique mobile subscribers and cellular subscribers. IT staff play a vital role in ensuring seamless operations, while digital service providers continue to innovate in communication services to meet the growing demands of the market. Our researchers analyzed the data with 2023 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
The expanding telecom services are notably driving telecom billing revenue management market growth. The global telecommunications networks have seen significant technological advancements over the years. In the forecast period, there is expected to be an increase in demand for telecom billing revenue management solutions and services, driven primarily by the growth in the telecom industry. This growth is anticipated due to advancements in technology, increased consumer behavior analysis, and the development of industry applications. Projections indicate a need for greater capacity, leading to increased production and production value in this sector.
Furthermore, the introduction of advanced services like 5G and the expansion of the customer base are challenging the current network pricing structure. Other factors driving the demand for telecom billing revenue management solutions include the increasing number of mobile subscribers, the growing demand for high-speed data connections, and the rising interest in value-added managed services. A key driver for market growth is the increased investment in 5G infrastructure deployments, driven by the transition to next-generation technologies and smartphones. These factors are expected to drive growth in the forecast period.
Robust adoption of cloud solutions is an emerging trend. The adoption of cloud-based applications that can be used by numerous end-user industries is growing as cloud computing services have spread throughout the world. Enterprises have adopted cloud-based solutions due to the inherent advantages of cloud computing, including its low cost for infrastructure and computing, scalability, reliability, and high resource availability. The flexibility and cost benefits associated with cloud services are driving a rapid global expansion of cloud computing.
Globally, businesses are concentrating on lowering their total capital expenditures (CAPEX) and searching for new technologies with lower CAPEX. To benefit from the hardware and resource scalability provided by cloud providers, small businesses and start-ups are implementing cloud solutions. Similar to small businesses, big businesses are also beginning to use cloud-based solutions because they can scale up their workloads as necessary. The availability of advanced and scalable infrastructure at a low cost will be one of the primary factors that will drive telecom billing revenue management market growth during the forecast period.
The high implementation and maintenance costs are major challenges impeding telecom billing revenue management market growth. One of the biggest obstacles on the market for small businesses and accounts receivable management companies is the high cost of deploying on-premises telecom billing revenue management solutions. The cost of software licensing, system design, customization, training, maintenance, and implementation are all included in the total cost of ownership. An organization also needs IT personnel with the necessary skill sets to implement software successfully. Businesses must also instruct staff members on how to use the application effectively.
Furthermore, to stay current with the most recent market trends, the software must be updated frequently after initial implementation. These elements work together to raise the cost of implementing telecom billing revenue management solutions, which is expected to harm end users' willingness to adopt them. Thus, the high cost associated with implementation and maintenance may impede the growth of the market during the forecast period.
The telecom billing revenue management market forecasting report includes the adoption lifecycle of the market, covering from the innovator's stage to the laggard's stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the telecom billing revenue management market growth analysis report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.
Global Market Customer Landscape
Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.
Comarch SA. - The company offers a stable, experienced provider of innovative IT products for multiple industries, including telecommunications, banking, airlines, and petrol stations. The key offerings of the company include telecom billing revenue management services such as prepaid, post-paid, hybrid, and subscription-based.
The telecom billing revenue management market forecast report also includes detailed analyses of the competitive landscape of the market and information about 15 market companies, including:
Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.
The telecom sector is increasingly adopting automated payment solutions to address revenue leakages and enhance service quality. Value-added services and innovative technologies, such as cloud deployment and Internet of Things, are pivotal in this transformation. Convergent billing and online charging systems help streamline data charging systems and manage cellular subscriptions effectively. Data analytics and software and services play crucial roles in business-to-business and business-to-consumer interactions, optimizing customer care and customer experience management.
The telecom billing revenue management market is a critical segment in the telecommunications industry, focusing on payment processing and debt collection for telecom service providers (TSPs), including mobile operators, internet service providers (ISPs), and voice over IP (VoIP) companies. This market encompasses on-premises and cloud-based solutions for managing billing information and data utilization for digital services providers. Telecom network optimization plays a crucial role in ensuring accurate and timely billing, while also reducing revenue leakage. Payment processing involves securely capturing, authorizing, and settling transactions for various telecommunication services. Cloud software solutions offer advantages such as scalability and real-time analytics, enabling efficient management of large numbers of internet subscribers. Effective billing revenue management is essential for maintaining financial health and customer satisfaction in the dynamic and competitive telecom market.
Furthermore, accounting and taxation, supported by tools like Tally ERP, are integrated with technical skills to maintain value distribution and prevent revenue leakage. As mobile operators and internet service providers leverage BSS and OSS frameworks, they address challenges like network congestion and ensure seamless authentication and authorization. Satellite communication providers, cable network providers, and ecommerce platforms are also contributing to the dynamic landscape of telecom billing and revenue management. The market is shaped by various factors such as cost analysis and technological innovation. Efficient supply chains are crucial for managing billing and charging information effectively. Downstream applications include managing customer payments, invoices, e-invoices, and data utilization. Strategic developments focus on improving operational effectiveness and customer satisfaction.
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Market Scope |
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Report Coverage |
Details |
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Page number |
168 |
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Base year |
2023 |
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Historic period |
2018 - 2022 |
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Forecast period |
2024-2028 |
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Growth momentum & CAGR |
Accelerate at a CAGR of 9.99% |
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Market growth 2024-2028 |
USD 8.9 billion |
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Market structure |
Fragmented |
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YoY growth 2023-2024(%) |
8.9 |
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Regional analysis |
North America, Europe, APAC, South America, and Middle East and Africa |
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Performing market contribution |
APAC at 33% |
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Key countries |
US, China, Germany, Canada, and UK |
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Competitive landscape |
Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks |
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Key companies profiled |
Amdocs Ltd., BearingPoint Holding BV, Cerillion Plc, Comarch SA, CSG Systems International Inc., Enghouse Systems Ltd., Formula Telecom Solutions Ltd., Hewlett Packard Enterprise Co, Huawei Technologies Co. Ltd., Intracom SA Telecommunications Solutions, Mahindra and Mahindra Ltd., Nexign Joint Stock Co., Optiva Inc., Oracle Corp., SAP SE, SUBEX Ltd., Tecnotree Corp, Telefonaktiebolaget LM Ericsson, Teoco, and Western Electric |
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Market dynamics |
Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, Market growth and Market Forecasting, COVID 19 impact and recovery analysis and future consumer dynamics, Market condition analysis for Market forecast period |
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Customization purview |
If our telecom billing revenue management market forecast report has not included the data that you are looking for, you can reach out to our analysts and get segments customized. |
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1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by Solution
7 Market Segmentation by Deployment
8 Customer Landscape
9 Geographic Landscape
10 Drivers, Challenges, and Opportunity/Restraints
11 Competitive Landscape
12 Competitive Analysis
13 Appendix
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